Greeter

Job Description

Job Description

Description:

Hello from Clear Lakes Dental!

We are always looking for enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for full time Front Desk Receptionists that are able to welcome and check in our patients. Front Desk receptionists will enjoy the excitement of a high quality, fast paced practice. We have a strong team and our motto is No Stress, No Drama! Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training!

Position Title: Front Desk Reception/Greeter 

Status: Full-Time – Non- Exempt Hourly Professional

Report to: Dental Operations Manager (DOM)

Supervisor: Assistant Dental Operations Manager (ADOM)

Job Overview

As a Front Desk/Greeter - you are the first person clients see when they arrive at the office. You are the Face of Clear Lakes Dental. You will provide exceptional customer service to all patients coming into the clinic.

Compensation: $16.00 - $17.00

Responsibilities and Duties

Greet patients with a warm hand towel when they arrive at the dentist's office.

Assist patients in filling out required intake and medical forms.

Correctly enter in patients’ medical history and medication list (if applicable).

Scan any necessary documents and update the patient's profile.

Scan new insurance cards if necessary.

Collect payments from patients (if necessary) and update the patient’s ledger with payment.

Inform patients of payment options (if applicable).

Notify the clinical team when patients are ready.

Ensure the reception area is maintained and professional in appearance.

Prepare check-in notes for the next day to ensure a smooth check-in process for patients.

Maintains patient confidentiality.

Qualifications

1 year of customer service experience.

Must be able to handle a fast paced environment.

Strong written and oral communication skills.

Demonstrated ability to manage complex operational matters.

Highly motivated and self starter attitude.

Energetic and engaging personality.

Enjoy working with people.

Proficient with computers (minimum 40 wpm).

Bilingual in Spanish, Somali, Oromo or Hmong a plus.

Hours

8:45 a.m. to 5:30 p.m. CST - with 1 hour lunch break rotating