Guest Experience Shift Lead

We are looking for the next ROCK STAR to join our family at Firehouse Subs®! Full-Time and Part-time positions are available. Shift Leaders must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Sub’s. REPORTS TO: General Manager POSITION SUMMARY STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures. Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements. Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner. Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Actively participates in all in restaurant Public Safety Foundation initiatives. Represents Firehouse Subs® in a professional, positive manner at all times. Communicates effectively to the GM/Owner any and all issues that may impact our business. Able to lift up to 50 lbs. Any other duties assigned by GM/Owner. Additional Requirements: • Computer skills including some Microsoft software and register skills • Ability to stand, bend, reach and scoop through-out assigned shift • Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F 6120 E Crossroads Blvd., Loveland, CO 80538, USA #J-18808-Ljbffr