Customer Support Team Lead 24/7 Ops & SLAs
Wabtec Careers
Wabtec Careers is seeking a Staff Customer Support Team Manager to lead front-line support for various customer inquiries. The role requires a blend of technical troubleshooting and customer service skills to enhance customer satisfaction while meeting service level goals. You will manage incident resolutions, provide direction to your team, and engage with clients on complex cases. Required qualifications include a Bachelor’s degree and substantial experience in customer-facing support and IT service management. #J-18808-Ljbffr
Vacancy posted more than 2 months ago
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