Medical Assistant II - Location: Charlestown

Medical Assistant

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Under the direction of healthcare providers, the Medical Assistant supports both clinical and administrative operations to ensure a seamless patient experience and efficient practice workflow. This patient-facing role is responsible for rooming patients, obtaining and documenting vital signs and medical histories, coordinating patient flow, scheduling appointments, and assisting with patient education regarding treatments, medications, and care plans. Additional responsibilities include collecting and preparing laboratory specimens, performing phlebotomy when qualified, administering immunizations (as permitted by certification and experience), maintaining vaccine inventory, and supporting departmental quality and safety initiatives. The role also serves as a resource to junior Medical Assistants by assisting with onboarding and day-to-day guidance while collaborating closely with physicians, advanced practice providers, nursing staff, and other departments to deliver exceptional patient care.

Education: High School Diploma or Equivalent required or Associate's Degree in Medical Assisting preferred

Licenses and Credentials: Basic Life Support [BLS Certification]

Certified Medical Assistant [National Certification] - Preferred

Experience: Direct MA experience or medical field work 1-2 years required

Knowledge, Skills and Abilities:

Strong interpersonal and communication skills are essential for success in this position.

Ability to prioritize tasks in complex and busy environments.

Accuracy and attention to detail.

Comply with all local, state, and federal privacy and confidentiality rules and regulations.

Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.

Comprehensive knowledge of medical terminology, procedures, and protocols.

Proficiency in electronic health record (EHR) systems and medical office software.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Managing one's own time and the time of others.

Work Location: 73 High Street

Pay Range: $22.75 - $24.94/Hourly

EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.