Security Officer Associate

Security OfficerThe Security Officer is responsible for ensuring the safety and security of all patients, visitors, staff, and hospital property. This role involves patrolling buildings and surrounding grounds, monitoring for suspicious activity, and responding promptly to emergencies, disturbances, and safety hazards. The Security Officer enforces hospital policies and procedures, assists with access control, and provides a reassuring presence to maintain a calm and secure environment. Strong communication, observation, and decision-making skills are essential for success in this role.Essential Functions• Maintains highly visible foot and vehicle patrols to detect or deter fire, accidents, violations of hospital policies and criminal acts• Documents information on incident reports and other required documents in a thorough, factual and timely manner• Assists employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas• Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team• Manages verbal / physical conflicts using verbal de-escalation, physical presence, restraint techniques or other appropriate legal force options• Responds to and investigates suspicious, criminal or emergency situations• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required ongoing training and education, including department specific requirements. Maintains required licensure and certificationsQualificationsRequiredHigh School Diploma or equivalent20 years of age with valid Michigan driver license.LIC-Driver's License - STATE_MI State of Michigan Upon HireCRT-First Aid - AHA American Heart Association 180 DaysCRT-Basic Life Support (BLS) - AHA American Heart Association 180 Days orCRT-Basic Life Support (BLS) - ARC American Red Cross 180 DaysPreferredAssociate's Degree Public Administration or Criminal Justice2 years of relevant related experienceLaw Enforcement Academy or Military (active duty) experience in an environment of comparable size and complexityAbout Corewell HealthAs a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.How Corewell Health cares for youComprehensive benefits package to meet your financial, health, and work/life balance goals.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and statusPrimary LocationSITE - Butterworth Hospital - 100 Michigan St NE - Grand RapidsDepartment NameSecurity Butterworth - Grand Rapids HospEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours36Hours of Work6 a.m. - 6 p.m.Days WorkedWeek 1: Monday, Tuesday, Friday, Saturday Week 2: Sunday, Wednesday, ThursdayWeekend FrequencyEvery other weekend Corewell Health