JEWELRY/SALES SPECIALIST
Kroger
Fred Meyer Jewelers Sales ProfessionalFred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe what they are doing every day makes a difference in achieving the same, ideal customer experience. Sales professionals achieve personal sales targets by turning every one of our customers life's meaningful moments into a celebration worth remembering by offering a fine jewelry experience that is approachable, special and lasting. Our sales professionals engage customers in such a manner as to create a desire for and make our products as relevant, exciting and accessible to as many people as possible every day. We provide training on sales techniques, product knowledge, and skills to help you, our sales professionals, be successful and create a refreshing and uplifting shopping experience for our customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.ResponsibilitiesModel Customer 1st behavior; deliver and encourage other associates to deliver excellent customer serviceAchieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)Promote Diamond Parties and special events with every customerWork with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performanceFoster life-long emotional connections with customers by clientelingProvide product knowledge, features and benefits to all customers when presenting merchandiseAdvise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gemsAttend required monthly meetingsOperate point of sale (POS) and take payment or obtain credit authorizationInspect and clean customers' jewelryProvide estimates for jewelry and watch repairsPerform watch battery replacements and watch band adjustmentsFollow receiving and processing proceduresDisplay merchandise and promotional materials in accordance with corporate merchandising plansPerform business opening and closing procedures as outlined in Policy and Procedures GuidePerform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windowsMaintain safety and security of location by following all Loss Prevention and Security policy and proceduresParticipate in the inventory processComplete case countsMaintain flexibility to work any shift, including weekends, holidays and overtimeMust be able to perform the essential functions of this position with or without reasonable accommodationQualificationsSales, retail and/or jewelry experienceHigh school diploma or general education degree (GED)Commitment to excellence, desire to grow and ability to provide refreshing shopping experienceGoal oriented and sales driven and passion to succeedMinimum 18 years of ageAbility to pass drug testMaintain confidentialityAccuracy/attention to detail
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