Medical Assistant-Triage

Job Description

Job Description

The leading cardiology group in the West Valley is expanding and looking to add valuable and skilled team members to our comprehensive and long-standing Practice.

Cardiac Solutions provides a personalized, team-oriented approach to patient care by promoting wellness through education, innovation, and technology. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach. All team members play a vital role in providing our patients with tailored care and support services. Our focus helps to prevent the progression of heart disease and minimize hospital admissions for our patients.

• Competitive wages
• Uniform/Scrub Allowance
• Monday ? Friday for most positions
• 7 Company Paid Holidays*
• Employee Medical coverage option as low as $25.00 per paycheck*
• Dental & Vision*
• Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental*
• 401(k) retirement plan
• Paid Time Off*
• Paid Sick Time
• Employee Assistance & Discount Programs

*Available to full-time, regular employees* - ** Restrictions may apply **

POSITION SUMMARY:

This position is responsible for triaging all incoming patient concerns as defined within department protocols and guidelines. This is role is in a call center environment and is a non-patient facing role.

 

ESSENTIAL JOB DUTIES:

• Follows Triage Protocols, policies, and procedures to include answering and routing phone notes.
• Processes and completes all daily items/tasks. (phone notes, voicemails, emails, flags, refills, ect.)
• Sort and process all documents assigned to triage department.
• Review all Rx renewals daily for any unmatched patients.
• Creates and routes all cardiac and dental clearance request as appropriate.
• Other duties as assigned per the need of the organization and within scope of position.