Teller (Full-time)

divh2Bank Teller/h2pFounded in 1948, Itasca Bank Trust Co. is a locally owned, independent community bank with locations in Itasca and Roselle, Illinois. We value our staff and believe our greatest strength is our peopleboth our customers and employees. For more than 77 years, the Bank has been a responsible community leader by honoring the values of our past while making decisions that shape our future. Our ability to serve customers and remain a trusted corporate citizen depends on a dedicated and responsible team. Itasca Bank has been recognized as a Best of the Best/Top Pick by Daily Herald readers for multiple years since 2016, reflecting our commitment to quality service, high standards, and responsiveness to both customers and employees. We are a responsible employer dedicated to employee health and safety, maintaining diversity in our workforce and vendor relationships, and fostering a positive workplace culture. We encourage participation in community and civic activities and support a healthy work/life balance that helps create stronger communities and a better environment for our employees./ph3Essential Functions/h3pOrganizes and balances cash drawer daily and adheres to cash management guidelines./ppListen effectively to customers requests and promptly take the necessary action to assist them./ppRecognizes opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals./ppAccurately processes transactions via Branch Capture: scanning, keying exceptions and balancing and uploads batch files to core processor and the Federal Reserve./ppEscalates issues immediately and takes necessary steps to prevent and/or minimize loss to the bank./ppProtects the Bank and its customers by maintaining a high level of security awareness./ppFollows all department policies and procedures to meet Bank, compliance, and regulatory requirements./ppFollow and perform Safety and Soundness expectations when opening or closing the bank./ph3Supervisory Responsibility/h3pNone/ph3Work Environment/h3pThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones./ph3Physical Demands/h3pMust be able to lift up to 25 pounds at times./ppMay need to stand for long periods of time./ph3Position Type/Expected Hours of Work/h3pThis is a full-time non-exempt position. Days and hours of work are Monday through Friday, 7:20 a.m. to 3:30 p.m., Saturday 7:20 a.m. to 1:00 p.m./ppTravel/ppTravel between branches may be required a few times a month./ppNo travel off site./ph3Required Education and Experience/h3pMinimum 1 year of cash handling and customer service experience required./ppHigh School education or equivalent./ppAbility to perform calculations./ppProficient in Microsoft Office (Excel, Word, Outlook)./ppDelivers excellent customer service./ppEffective verbal and written communication skills./ppStrong attention to detail./ppStrong desire to cross-sell products and services./ppProven track record of success working in a team environment./ppAbility to work a flexible schedule including evening and weekends./ppAbility to work and multi-task in a fast-paced environment./ppModels positive and supportive behavior./ppProfessional demeanor./ph3Preferred Education and Experience/h3p1 year of bank teller experience preferred./ph3AAP/EEO Statement/h3pItasca Bank Trust Co. is an Equal Opportunity and Affirmative Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation./ph3Other Duties/h3pPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice./p/div