Quality Assurance Technician II OW - D Shift - 6pm - 6am

Quality Assurance Technician II

Joining King's Hawaiian makes you part of our ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you're excited to rise with our team, come and join our ohana!

Working under the direct supervision of the Quality Assurance Supervisor, the Quality Assurance Technician II will act as a liaison between departments such as manufacturing, engineering, etc. The individual must have a quality conscious attitude with emphasis towards a collaboration approach to accomplish project goals and implement solutions to problems. The individual will work independently, be able to multitask, be detail oriented, and have good decision-making skills based on the quality process from the beginning of manufacturing to the end.

• Assure compliance with safety and quality standards.
• Evaluate incoming ingredients, work in process products, and finished goods.
• Perform flour testing, sifting, and shelf-life testing.
• Test samples for pH, TTA, moisture %, and color.
• Collect and analyze samples at specified frequencies, ensuring results are within specified ranges.
• Place items on hold that do not meet the specification such as incoming material, work in process, and or finished goods.
• Present reasons for retention and recommends possible solution to the issue.
• Inspect and calibrate lab equipment.
• Report non-compliance findings and recommend next step solutions.
• Comply with and enforce GLPs (Good Laboratory Practices), GMP (Good Manufacturing Practices), HACCP (Hazard Analysis Critical Control Points).
• Assure cross-functional issues are resolved and site concerns are addressed.
• Organize and file processing records.
• Prepare samples for outside laboratory testing, evaluates, and interpret results.
• Assist QA Technologist/ Shift Lead and/or QA Supervisor on various projects.
• Perform CCP verifications.
• Responsible for Quality and Food Safety functions as assigned and outlined in Safe Quality Food (SQF) Program.
• Report issues/non-conformances and investigation results to the QA Supervisor/Shift Lead/QA Technologists.
• Performs other duties as required or assigned which are reasonably within the scope of this role.

Basic Qualifications (Education and/or Experience)

• High School Diploma or GED.
• College experience is preferred.
• At least 2 years of experience in food / beverage manufacturing (FDA or USDA), bakery experience is highly preferred.

Physical Requirements (Manufacturing only)

• Ability to lift 50 lbs.
• Ability to climb stairs or ladders, crouch, stoop, and twist.
• Ability to make common sensory evaluations through sight, smell, taste, and feel.
• Ability to stand for 8-hours.
• Ability to sit and use a computer for 8-hours.

Additional Qualifications (Job Skills, Abilities, Knowledge)

• Working knowledge in verbal and written communication; bilingual in English / Spanish is a plus.
• Working knowledge with teams and project work.
• Working knowledge in critical thinking and independent working skills.
• Proficient knowledge of Windows-based business computers, SAP and Microsoft Office programs; specifically, Excel, Outlook, PowerPoint, and Word.
• Demonstrated ability to work effectively in team based and fast paced environment.
• Ability to consistently demonstrate King's values of excellence, dignity, saying it like it is in a way that can be heard, and curiosity, collaboration, critical thinking, and emotional intelligence.
• Ability to work a flexible schedule.
• Ability to travel up to 5% of the time.

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.