Customers Service Representative - Front Desk Sports Complex

Job TitleThis position reports to and supports the activities and operations of K Sports Complex.Benefits: Training & development, Employee discounts, Flexible scheduleCompany Overview: K Sports Complex provides recreational services for children as young as 18 months to 18 years old. We do this through a variety of activities and programming through clinics, leagues, camps, rentals, and events. The complex is a 75,000 sq ft facility offering 4 High School regulation basketball/multisport courts, an auxiliary turf field, and subtenants that operate competitive Cheerleading as well as Baseball/Softball and Strength & Conditioning.Job Summary: This position is part-time on the weekend and weeknights with the opportunity for growth.Duties & Responsibilities:Professional telecommunications etiquette when on the phone and sending emailsAssisting with sales of programming and customer membershipsTroubleshooting customer questions and inquiries regarding their program of interestUnderstanding and proper use of our Point of Sales and scheduling systems (DASH and EZ Facility)General facility upkeep and minor maintenanceProper food & beverage handling, product knowledge, serving and performing accurate transactionsManaging café appearance with stocking, facing and rotation of inventoryPerforming proper cash handling and credit/debit transactionsQualifications:Steady transportationUndergo a background checkAuthorized to work in the United StatesMust be able to work week nights and/or weekendsPreferred Skills:Team player and strives to be as proactive as possibleDetailed-oriented and able to multitask and manage time effectivelyAbility to build rapport with all customers & families who come into our facilityCompensation: $14.00 - $16.00 per hourAbout UsLil' Kickers is a nationwide soccer program rooted in child development theory for kids ages 18 months to 12 years old. Weekly classes are packed with fun and taught by dynamic coaches with a passion for kids. We focus on helping children build strong physical, intellectual and emotional skills using the game of soccer. With more than 100 locations across the U.S. and Canada, Lil' Kickers has been a source of fun and individual growth for more than 1,000,000 participants over the past 20 years.Our PhilosophyUsing world-renowned child development theories, our curriculum is child-centered, creative, and comprehensive. By rewarding the children's effort and not just the outcome, we drive the will to try again and again and again. We believe an amazing on-field experience will keep children engaged and coming back for more.Our MissionTo inspire. We believe childhood is a magical time full of possibilities. We believe in approaching everything from a developmental perspective. We believe learning should be fun. We believe in creating space for all children whether they are on the road to all-star soccer or simply just want to play.Every Coach within Lil' Kickers has gone through rigorous training to make sure each child is getting the best instruction possible that is both age-appropriate and developmentally minded.