Senior QA Specialist - Contact Center AI-Driven Quality
Valon Mortgage
A leading mortgage servicing company in Phoenix, Arizona, is seeking a Sr. Quality Assurance Specialist to enhance the QA team. Responsibilities include conducting reviews for contact center agents, monitoring their performance across various interactions, and identifying training opportunities. The successful candidate will have strong organizational and analytical skills, a minimum of 2 years of relevant experience, and must hold a high school diploma or equivalent. Benefits include competitive salary, health coverage, and generous paid time off. #J-18808-Ljbffr Valon Mortgage
Vacancy posted 2 days ago
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