Dental Office Receptionist

Job Description

Job Description

ANN ARBOR-DENTAL is hiring an experienced DENTAL OFFICE MANAGER

30+ hrs a week

Depending on EXPERIENCE Paying starting at 20 to 25+ an hr. Price is negotiable based on experience. The Dental Office Manager/ Receptionist plays a vital role in ensuring smooth daily operations at a dental practice. Reporting directly to the Dentist and working within a small team of 1-3 receptionists, this role is essential for managing patient interactions from first contact through appointment completion. The successful candidate will handle scheduling, patient check-ins, and serve as a key point of communication between patients and dental staff, providing exceptional customer service.

Responsibilities

• Schedule and manage patient appointments efficiently
• Check patients in upon arrival and update patient records as needed
• Verify patient insurance information and assist with billing queries
• Provide friendly, professional customer service to patients and visitors
• Manage incoming phone calls and direct them appropriately
• Coordinate communication between patients and dental staff

Preferred Qualifications

• Experience with appointment scheduling software
• Familiarity with patient record management systems
• Strong customer service skills