Receptionist/BDC Admin

Dealership:L0143 Chevrolet GMC of Fairbanks

Chevrolet GMC of Fairbanks

Hiring: Receptionist/BDC Admin

• Pay: $20.00 - $25.00 per hour (DOE)
• Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

Join a Team That Keeps Fairbanks Moving!

We're more than a dealership, we're a team that values great people, growth, and creating exceptional experiences for our customers. If you enjoy helping others and love being part of a winning team, we'd love to meet you!

We're looking for a customer-focused BDC Administrator/Receptionist to join our Service Department. You'll be one of the first points of contact for our customers, helping create a welcoming experience and keep our service team running smoothly. If you enjoy connecting with people, staying organized, and making a positive impact every day, this is the perfect opportunity for you!

What You'll Do

• Be a friendly voice for our customers by answering incoming calls and helping connect them with the information they need.
• Keep repair orders moving by opening, updating, and closing them.
• Process customer payments and help manage daily deposits.
• Keep customers informed with repair updates and communication throughout the repair process.
• Help ensure a smooth customer experience by tracking surveys, event logs, and delivery commitments.
• Make sure repair documentation is complete and organized.
• Work with managersb and support teams to improve processes and deliver an outstanding customer experience every day.

What You'll Bring

• 1+ years of customer service
• Help people and create a positive customer experience.
• Confidence handling payments and cash transactions.
• Basic math skills and processing information.
• A team-first mindset with a desire to contribute to a fun, productive workplace.
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People , and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.