Automotive Service Advisor
$28 - $40 per hourMidas
Service Advisor
Midas Dublin is a busy, established auto repair shop looking for a customer-focused Service Advisor who closes. You're the face of the shop: you greet customers, listen to their concerns, present what our technicians find, and guide them to a confident "yes" on the work their vehicle needs. We believe the best closers are the most trusted ones. The right person here sells by building genuine confidence explaining the "why" behind every recommendation so clearly that approving the work feels like an easy decision. Do that well, and you'll close more, earn more, and build a book of customers who come back and ask for you by name. From brakes, exhaust, and suspension to alignments, diagnostics, and routine maintenance, there's a steady stream of service to present and real income waiting for an advisor who knows how to recommend and close.
Welcome every customer and manage the full-service experience with professionalism and care
Present technician inspection findings and recommend the right repairs and maintenance
Turn inspections into approved work by clearly explaining value and asking for the sale
Build trusted relationships that grow repeat business and word-of-mouth referrals
Provide accurate written estimates and follow up on every open quote to close the work
Consistently grow average repair-order value while keeping customer satisfaction high
Recover declined and deferred work through thoughtful, no-pressure follow-up
Coordinate timelines between customers and the shop, setting clear expectations throughout
Represent Midas Dublin with honesty and integrity on every interaction
A strong communicator confident recommending services and comfortable asking for the sale
Excellent and people skills, with a natural ability to earn trust quickly
A track record of meeting sales goals or growing ticket value is a major plus
Previous experience as a service advisor, in customer-facing sales, or in the auto industry preferred
Competitive pay: Based on Experience plus commission on sales
Strong earning potential for top performers
Health / dental / vision benefits
Paid time off and holidays
Steady, year-round work in a busy shop
A supportive team and clear opportunities to advance
Compensation: $28.00 - $40.00 per hour
Midas$65k - $85k
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