Generations Director

This job posting is anticipated to remain open for 30 days, from 14-Aug-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately‑owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview The Edward Jones Generations™ team provides an end-to-end, high net worth (HNW) client experience by partnering with our branch teams to provide ongoing client services including holistic financial planning, tax and estate planning services via trusted 3rd parties, plan implementation via expanding sets of Edward Jones products and services, and ongoing reporting and support. We’re looking for strategic thinkers and collaborators who have a strong background in the many complex needs of financial planning as well as a deep desire to put their clients first in everything they do. What You Will Do The Generations Director will lead the buildout and operationalization of private wealth functions across domains, driving functional project design and execution while optimizing capacity, engagement models, and quality standards to support consistent, scalable advice delivery aligned with divisional strategy. Key Responsibilities Include Lead Generations functions across multiple domains (financial planning, portfolio management, tax and estate planning, specialized planning and advice, et. Al.), setting priorities and leading functional buildouts for capacity, processes, value delivery and performance quality. Oversee calibration of Generations engagement models, including intake criteria, complexity thresholds, and service tiers across domains. Ensure guidance and recommendations consistently reflect current regulatory, suitability, and market requirements. Establish and governs quality review routines to evaluate recommendation consistency, technical accuracy, and client outcome alignment. Drive cross-functional alignment with financial planning, product, advisory, and compliance to improve accessibility and integration of specialist support. Implement reporting frameworks that provide visibility into utilization, case complexity, turnaround times, and quality outcomes. Identify and prioritizes process improvements to enhance workflow efficiency, expertise readiness, and advisor experience. Allocate resources across teams to optimize capacity against demand, particularly for high‑complexity or high‑risk cases. Champion development of domain expertise and capability readiness, including training, tools, and guidance updates. Ability to partner closely with product, investment, and business leaders to translate strategic initiatives into actionable programs, equipping client‑facing team members with the knowledge, tools, and resources needed to confidently deliver enhanced value to clients. Execution of go-to-market strategies for new products, services, and wealth management solutions. By collaborating across business lines, the Director drives awareness, education, and adoption among client‑facing team members, ensuring advisors are equipped to articulate value propositions, identify client opportunities What Experience You Need Bachelor's degree required Certified Financial Planning (CFP) or Charted Financial Analyst (CFA) designation required Active Series 7, 66 & 24 required or obtained within 6 months of hire Minimum of 11-14 years' experience of industry experience Ability to travel up to 20%. State Life and Health Insurance license preferred or obtained within 6 months of hire Experience working with high-net-worth clients and financial advisors People leadership experience, strategic planning, and business plan execution experience Strategic planning and execution to drive the continued evolution of a functional capability Advanced technical aptitude, analytical, and critical skills. Deep, expansive subject matter expertise on advance financial planning, or investment management strategies and concepts. Advanced skills in some of the following areas: systems thinking, planning and organizing, relationship building, collaboration, critical thinking, project management. Exceptional written, verbal, and presentation communication skills with the ability to provide concise, relevant market commentary and periodically explain complex investment terms/concepts to branch teams and directly to clients Experience making decisions that span cross functional areas What Could Set You Apart Advanced degree preferred Experience leading high performing teams in a fast‑paced environment Experience leading cross functional initiatives and building/operationalizing a strategic capability at scale *Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&DD coverage. Short- and long-term disability, basic life, and basic AD&DD coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page. #J-18808-Ljbffr Edward Jones