Credit Analyst I

Job Description: Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry! Work Schedule: This is a hybrid position. Employees are required to work onsite full-time for the first 3–6 months while completing training. Upon successful completion of training, employees will transition to a hybrid schedule and work in the office three days per week. Job Duties: • Monitor and report amounts due to the organization and ensure the appropriate B2B collection calls are issued to solicit payment on overdue accounts • Ensure compliance with industry regulations by maintaining the state delinquency list – posting and removal • Research unapplied payments • Responsible for credit review to resolve discrepancies that arise due to inaccuracies such as incorrect pricing, quantity and breakage • Gather documents related to the invoice such as proof of delivery to research and resolve the short payment driving delinquency • Deduction resolution – Identify, research, and reconcile customer deductions • Interpret and develop a thorough understanding of problems and opportunities, ability to develop and communicate the story to various levels of leadership • Research, analyze and resolve customer invoice disputes with prudent decision making including the execution of any required credit in the financial system • Effectively engage to foster and maintain collaborative relationships with customers, branch management, sales, warehouse, delivery, and customer service departments • Assist the Credit Supervisor with identifying credit exposure • Accuracy – Ability to perform work accurately and thoroughly • Communication – Ability to communicate while building and maintaining positive relationships • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions or approaches to problems. • Problem Solving – Ability to find solutions for or to deal proactively with work-related problems • Working Under Pressure – Ability to complete assigned tasks under stressful situations while maintaining a positive attitude • Organization – Ability to organize and plan work to meet established deadlines • Independence – Ability to work independently with minimal supervision, make appropriate decisions, follow through and make recommendations • Customer Service – Excellent customer service skills required Qualifications: • Bachelor’s degree in Accounting or Business-related field or equivalent work experience preferred. • Knowledge of Accounts Receivable, Dispute Resolution and Credit Functions • Excellent planning skills with the ability to manage and organize various efforts to achieve desired results • Computer proficiency with Microsoft (Word, Excel, Outlook, PowerPoint) and Internet applications -I Series/AS400 experience preferred The expected pay range for this role is $43,268 - $70,000. Actual placement within range will be contingent upon several factors, including but not limited to the candidate's qualifications, education, experience, internal equity, union status (where applicable) and alignment with market data. Johnson Brothers offers eligible team members and their dependents comprehensive health benefits and programs, which include medical, dental, vision, life insurance, health savings and flexible spending accounts. Other benefits for eligible team members include 401(k) with an employer match, short term disability coverage, company-paid long term disability insurance, generous paid time off (PTO) plans and paid parental leave. Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws. Worker Sub-Type: Regular Time Type: Full time Johnson Brothers is a single-family owned wine, beer, and spirits distributor, led by Michael and Todd Johnson. Founded in 1953 by their father, Lynn Johnson, the company has grown into one of the largest wholesale distribution companies in the United States, operating across 20 states. Johnson Brothers partners with top-tier suppliers to deliver a world-class portfolio and exceptional customer service. The company remains rooted in its founding values of integrity, innovation, and excellence. For the third year in a row, Newsweek has named Johnson Brothers one of America’s Most Trustworthy Companies for 2025. Learn more at johnsonbrothers.com | LinkedIn | Instagram.