Housekeeping Houseperson (On Call)

Live! by Loews St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms 17000 square feet of event space multiple dining venues and memorable guest experiences with stadium-area views.

Who We Are : Founded in 1960 Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office every rolefrom Guest Services to Finance Culinary to IToffers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age race color religion sex sexual orientation gender identity national origin veteran or disability status that makes you you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits 401(k) & company match
• Paid Sick Days Vacation Holidays & Paid Bereavement
• Training & Development opportunities career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates other discounts perks & more
• Discounted Parking including game days & special events
• Complimentary meals in Team Member Café while working
• Discounted perks for Ballpark Village and St. Louis Cardinals Store
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

To clean all public guest room areas of the hotel as promote good public relations.

Essential Functions and Responsibilities

• Reports to work as scheduled in proper uniform in accordance with the companys personal appearance standards
• Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.
• Follow and adhere to all policies and procedures as set forth by the Housekeeping Department
• Follows proper etiquette when communicating over the radio
• Respond follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio
• Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts
• Help maintain the following areas at all times: public rest rooms hotel lobby levels ashtrays elevators and tracks ice machine areas stairwells building entrance and hallways
• Handle guests with excellent guest relations skills
• Clean back-of-the-house windows as needed
• Vacuum guest hallways daily
• Use proper chemicals when cleaning as described by the departments procedures
• Attend all departmental meetings as scheduled
• Perform all duties in a timely and efficient manner
• Maintain linen closets clean stock and organize
• Bring trash to compactor at the end of the day
• Responsible for washing guest room glassware and delivered to linen closets
• Responsible for bringing dirty glassware to housekeeping at the end of the shift
• Perform all other duties as directed by management that are consistent with the policies and procedures of the company
• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
• Is polite friendly and helpful to the guests management and fellow team members
• Attends all appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with safety regulations and procedures
• Complies with hotel policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes

Supportive Functions and Responsibilities

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Complies with hotel uniform and grooming standards

Qualifications

• Previous experience an asset
• Able to work as part of a dynamic quality-driven team
• Basic English language skills
• Requires extensive standing walking lifting and bending
• Able to push stand stoop bend and lift items weighing up to 150 pounds repetitively during entire shift
• Able to work a flexible schedule including weekends and holidays
• Must be customer-service orientated and have excellent hospitality skills

Physical Demands

It is required by this position that one will be:

• On their feet over 2/3 of the time
• Walking over 2/3 of the time
• Using hands to handle feel or point over 2/3 of the time
• Stooping kneeling crouching crawling 1/3 of the time
• Using their listening and communication skills 2/3 of the time.
• Able to push pull and carry 150 lbs

There are special vision requirements that we ask for and they are:

• Close vision (clear vision at 20 inches or less)
• Distance vision (clear vision at 20 feet or more)
• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth perception (three-dimensional vision ability to judge distances and spatial relationships)