Senior Credit Card Product & Automation Analyst

Roles and Responsibilities Lead end-to-end processes for credit card issuer areas including card applications, account management, credit terms, rewards & benefits, payment processing, billing, collections, and month-end processing. Manage monetary and non-monetary processing, credit bureau processing, reissues, and ensure compliance with interest rates and cardholder data regulations. Collaborate with business stakeholders to define and document business processes, automation requirements, and create detailed use cases, process flows, and user stories. Work with IT teams to translate business requirements into technical specifications and support the development of automation solutions. Develop test plans, create test cases, and conduct testing to ensure automation solutions meet business requirements. Provide ongoing training and support to end users. Stay updated on industry trends, best practices, and emerging automation solutions. Requirements 15+ years of experience in the credit card and payments industry with 10+ years in the credit card issuer lifecycle. In-depth knowledge of credit card applications, payments, billing, rewards, regulatory compliance, and financial processing. Strong ability to collaborate with business and IT teams to define and implement solutions. Excellent communication, documentation, and facilitation skills to work with stakeholders and cross-functional teams. Familiarity with BIAN methodology & standards. #J-18808-Ljbffr Veriipro