Quality-Patient Safety Nurse Coordinator

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Quality & Patient Safety Nurse Coordinator with TriStar Centennial Medical Center you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

The RN Quality & Patient Safety Coordinator is responsible for assisting Risk Management and Patient Safety teams with the objective of enhancing/promoting patient safety and quality care.


What you will do in this role:

• Gather and analyze data and prepare reports to management and outside agencies as required.
• Participate on committees directed towards promoting patient safety issues.
• Assist in Serious Event Analysis with complete action plans and follow-up monitoring, including participation and presentation at the facility's Serious Preventable Adverse Event Committee.
• Assist with investigation and analysis of known and potential patient safety issues.
• Assist with Proactive Risk Assessments and FMEAs as requested.
• Work closely with the QRM Leadership to ensure compliance with statutory mandates, regulatory requirements, and accreditation standards of professional organizations.
• Respond timely to patient grievances in writing following the required timeframes.
• Respond to patient complaints and provide education to leaders and staff regarding the grievance and complaint process.
• Maintain accurate records of grievances (electronically) along with response letters and relevant support documentation.
• Report aggregate patient safety data and grievance data to facility quality committees on a routine basis.
• Facilitate case analysis on Hospital Acquired conditions, including action plans and follow-up monitoring.
• Provide ongoing education on patient safety and/or quality improvement to hospital and medical staff.

What qualifications you will need:

• Current licensure as a Registered Nurse (RN) in the state of Tennessee or compact state required.
• Bachelor of Science required.
• 4 years of clinical experience required.
• 1 year of QA/PI experience preferred.
• Customer service experience preferred.

Benefits

TriStar Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

TriStar Centennial Medical Center is a 740+ bed comprehensive facility. We offer medical and surgical programs. These include behavioral health and 24-hour emergency. These also include heart and vascular and imaging. These also include neurosciences, oncology, orthopedics, pediatrics, rehabilitation, sleep disorder, and women's services. We are an affiliate of TriStar Health. TriStar Centennial Medical Center is a 43-acre campus. We are home to TriStar Centennial Heart & Vascular Center. We are home to TriStar Centennial Women's Hospital. Our campus includes The Children's Hospital at TriStar Centennial, Sarah Cannon Cancer Institute at TriStar Centennial Medical Center, TriStar Centennial Advanced Joint Replacement Institute and TriStar Centennial Parthenon Pavilion.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Quality & Patient Safety RN Coordinator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.