Sales Associate: North Massapequa

Overview

Job Location: BHC North Massapequa - N Massapequa, NY 11758
Salary Range: $17.00 - $18.50 Hourly

Job Functions

• Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
• Greet every customer you make eye contact with, anywhere in the store
• Answer customers’ questions and provide information on procedures and policies
• Be at your workstation on time
• Be “customer ready” whenever you are on the stage/sales floor
• Maintain awareness of all promotions and advertisements
• Recommend related items when appropriate and execute S.A.L.E.S. process
• Keep your area of responsibility neat, clean, stocked and priced properly
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Offer a carry-out if appropriate
• Know the proper way to answer the telephone
• Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
• Address all safety concerns immediately
• Advise store management of any pricing errors
• Advise store management anytime you say "no" to a customer
• Take initiative to learn product knowledge
• Take initiative to learn selling skills
• Perform other tasks as asked by store management

Sales Floor Duties

• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
• Ensure all shipments are packed out in its proper home and all overstock is away
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

Register Duties

• Ring each transaction accurately
• Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
• Call for help when more than 3 customers are waiting
• Keep busy around the registers when you are not ringing
• Process merchandise returns as needed

Physical Requirements

• Essential Physical Ability
• Walking — Frequent — Flat surfaces from point to point
• Standing — Constant — All work performed on feet
• Sitting — None
• Stooping — Frequent — To pick up cartons at floor level
• Reaching — Frequent — To a height of 6 feet
• Lifting — Frequent — Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet; must be able to lift up to 25 pounds comfortably
• Hand Dexterity — Frequent — Must be able to use at least one hand to operate register and complete paperwork
• Pushing/Pulling — Frequent — Move hand jacks from place to place
• Carrying — Frequent — Up to 50 lbs., up to 10 feet, occasionally more
• Climbing — Infrequent — Stairs in storage rooms; ladders
• Vision — Constant — Read labels, recognize boxes, safety in working
• Hearing — Constant — Safety signals

Bellmore Home Center, Inc. d/b/a Costello's ace Hardware is an Equal opportunity Employer.