Senior Manager QA Engineering

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager QA Engineering based in the United States. We are looking for an experienced Senior Manager QA Engineering to lead quality engineering strategy and execution across multiple product portfolios. In this role, you will oversee the technical direction of test automation while building and developing a high-performing QA engineering organization. You will drive scalable automation solutions, modern testing frameworks, and AI-powered quality practices to improve software reliability and delivery speed. Working closely with engineering, product, and delivery teams, you will embed quality throughout the entire software development lifecycle. You will also lead distributed teams, establish measurable quality standards, and promote continuous improvement through data-driven decision-making. This is an opportunity to combine technical expertise, strategic leadership, and people management in a collaborative, fast-paced environment. Accountabilities As Senior Manager QA Engineering, you will own the quality engineering roadmap, oversee automation initiatives, and develop a strong team culture focused on accountability and continuous improvement. Your responsibilities will include: - Define and lead the test automation strategy across multiple products and portfolios, designing scalable API-first and UI automation frameworks supported by shared, reusable test libraries. - Evaluate and implement emerging technologies, including AI-powered testing frameworks and Robotic Process Automation (RPA), to accelerate feedback and improve testing efficiency. - Establish comprehensive testing strategies covering test data management, pre-production and staging environments, system integration, and end-to-end validation. - Drive the adoption of CI/CD practices and cloud-based QA tools across the organization, leveraging technologies such as AWS and Azure.

- Oversee Quality Corrective Action Board (CAB) and Zero-Defect Planning (ZDP) processes, monitor defect leakage, and lead root cause analysis initiatives. - Define and track key quality metrics, including functional and automation test coverage, defect density, and test execution velocity. - Participate in sprint planning and estimation, providing realistic timelines and resource estimates for QA and automation deliverables. - Lead, mentor, and develop QA engineers, automation specialists, and team leads, including offshore and geographically distributed teams. - Manage the full employee lifecycle, including recruitment, onboarding, performance evaluations, career development, and retention. - Establish clear team objectives, provide regular feedback, and promote knowledge sharing and cross-training across key applications. - Partner with product management, engineering, delivery, and operations teams to translate business priorities and product roadmaps into achievable quality-driven plans. - Build strong relationships with product owners, Agile managers, business analysts, delivery teams, and technical stakeholders. - Prepare sprint-level activity reports, quality dashboards, and release-readiness updates for senior management and relevant New Product Development (NPD) phases. - Communicate technical strategies, quality performance, project risks, and trade-offs effectively to both technical and non-technical audiences. - Champion quality ownership, organizational change, and continuous improvement across the entire QA function. Requirements The ideal candidate is an experienced quality engineering leader with a strong technical background in automation, proven people-management capabilities, and the ability to influence cross-functional teams.