Workplace Experience Coordinator - Level 1

Job Description

Job Description

We are looking for a service-oriented Workplace Experience Coordinator - Level 1 to support daily front desk and workplace operations in New Jersey. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming environment, coordinating office services, and ensuring employees and visitors receive responsive support. The position plays an important role in maintaining smooth site operations through strong organization, clear communication, and dependable follow-through.

Responsibilities:
• Welcome employees, guests, and visitors with a detail-oriented approach while managing check-in procedures, visitor credentials, and parking access in line with site security expectations.
• Coordinate meetings, workplace activities, and on-site events by arranging room setup, confirming logistics, organizing supplies, and supporting breakdown after completion.
• Handle service requests related to facility upkeep, including janitorial and maintenance needs, and track follow-up to help maintain an efficient work environment.
• Support day-to-day office services such as mail distribution, supply coordination, and onboarding preparation to ensure employees have the resources they need.
• Respond to questions, concerns, and workplace issues from staff, guests, and colleagues with a customer-focused mindset and practical solutions.
• Work closely with external vendors and internal partners to schedule services, confirm deliveries, and maintain consistent workplace support.
• Follow building-specific safety, security, and emergency procedures and escalate issues promptly to protect occupants and visitors.
• Prepare basic communications or presentations and share information clearly with team members and small or large groups as needed.• High school diploma or equivalent required, with up to 2 years of experience in a front desk, workplace support, office coordination, or related customer service role.
• Demonstrated experience assisting with meetings, event setup, or workplace activity coordination.
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Strong verbal and written communication skills with the ability to share straightforward information clearly and effectively.
• Solid organizational skills with the ability to manage routine tasks, multiple requests, and changing priorities effectively.
• Ability to follow established procedures, apply basic workplace standards, and resolve straightforward issues with sound judgment.
• Detail-oriented demeanor and a service-driven approach when interacting with employees, guests, vendors, and team members.