Service Valet

Service Valet Position

The Service Valet plays a critical role in delivering a convenient, safe, and organized service experience for our customers. This entry-level, customer-facing position is responsible for the movement, staging, pickup, and delivery of customer and company vehicles, as well as maintaining an orderly and efficient service drive. The Service Valet regularly interacts with customers and team members and serves as a visible representative of the dealership's commitment to professionalism and customer care.

Key Responsibilities

• Vehicle Handling & Logistics
• Safely drive customer and company vehicles to and from the service drive, parking areas, and off-site locations as needed
• Pick up and deliver customer vehicles as part of the dealership's service convenience offerings
• Stage vehicles appropriately for service, repair, and customer pickup
• Ensure all vehicles are parked securely, responsibly, and in designated areas
• Service Drive Support
• Direct incoming customer vehicles to maintain clear, organized, and efficient service drive lanes
• Assist in managing traffic flow to ensure a safe and welcoming service environment
• Support service advisors and technicians by maintaining vehicle readiness and accessibility
• Customer Interaction
• Greet customers courteously and professionally upon arrival
• Provide clear direction and assistance during vehicle drop-off and pickup
• Communicate respectfully and represent the dealership brand at all times
• Facility & Campus Responsibilities
• Walk across the dealership campus regularly to support vehicle movement and operations
• Maintain awareness of surroundings to ensure safety for customers, employees, and vehicles
• Assist with general service department cleanliness and organization as needed

Why Join Our Team

• Entry-level opportunity with exposure to dealership operations
• Clear path for growth within the service department
• Stable, team-oriented work environment
• Opportunity to be part of a customer-focused service experience

Qualifications & Requirements

• Valid driver's license with a clean driving record
• Ability to operate both automatic and manual transmission vehicles (preferred)
• Strong reliability, punctuality, and work ethic
• Comfortable interacting with customers in a professional manner
• Ability to walk and stand for extended periods and work outdoors in varying weather conditions
• Must be able to follow safety procedures and dealership policies consistently

Preferred Skills & Attributes

• Customer service or hospitality experience (a plus, but not required)
• Strong attention to detail and situational awareness
• Team-oriented attitude with a willingness to assist where needed
• Trustworthy and responsible when handling customer property