Portfolio Property Manager/ West Palm Beach

Job Description

Job Description

About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.

What we offer: AKAM is proud to be Great Place to Work-Certified™.. Our benefits include several healthcare, dental and vision options, a retirement program, paid time off plans, paid holidays, service and performance awards – in addition to various social and recreational activities.

About the job: The Portfolio Manager is responsible for overseeing and managing a portfolio of 5-7 properties, ensuring the properties are well-maintained, financially successful, and meet the needs of residents and owners. This role requires excellent communication skills, financial acumen, and a strong understanding of property management principles.

Key Responsibilities:

Property Oversight:

• Manage day-to-day operations of assigned properties.
• Conduct regular property inspections to ensure compliance with regulations and company standards.
• Coordinate maintenance and repairs, ensuring timely and cost-effective solutions.

Board Collaboration:

• Collaborate effectively with the board of directors.
• Provide regular updates and reports to the board and assist in board meetings as necessary.

Resident Relations:

• Serve as the primary point of contact for residents, addressing concerns and resolving issues.
• Oversee resident move-ins and move-outs, including lease administration and security deposit handling.
• Foster positive resident relationships to enhance retention rates.

Financial Management:

• Prepare and manage property budgets, ensuring financial performance aligns with goals.
• Review and approve invoices, ensuring accuracy and adherence to budget.
• Generate financial reports and provide regular updates to owners and senior management.

Compliance and Risk Management:

• Ensure properties comply with local, state, and federal regulations.
• Implement risk management strategies to minimize liability and protect assets.
• Maintain accurate records and documentation for all properties.

Violations Management:

• Enforce the Rules and Regulations and issue violations notice.
• Monitor for any violations of property codes, regulations, or lease terms.
• Investigate reported violations and take appropriate corrective actions.
• Communicate with relevant authorities to resolve compliance issues.
• Document all violations and actions taken to rectify them.
• Educate tenants and staff on compliance requirements and prevention measures.

Vendor Management:

• Establish and maintain relationships with vendors and contractors.
• Negotiate contracts and oversee vendor performance to ensure quality and cost-effectiveness.
• Coordinate bidding processes for large projects and capital improvements.

Team Leadership:

• Supervise and mentor property management staff.
• Provide training and development opportunities to enhance team performance.
• Conduct regular performance evaluations and provide constructive feedback.

Qualifications

• A minimum of 3-5 years proven experience in property management, particularly in hi-rise residential & HOA settings (required).
• Licensed Community Association Manager (required).
• Identify, discuss, plan and negotiate with vendors to complete all necessary capital improvement projects.
• Proficiency in property management software such as Yardi, Building Link, Avid, Smartweb and Microsoft Office Suite (required).
• Strong interpersonal and communication skills.
• Exceptional organizational and problem-solving abilities.
• Ability to work both independently and as part of a team.
• Willingness and availability for on-call duties and handling emergencies.
• Bilingual English/Spanish is a plus.

Benefits

• 401(k) matching
• Health, Dental, and Vision insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid time off
• Referral program

AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.

Monday through Friday, on call 24/7, 9 am -5 pm