Front Office Administrative Assistant - Home Health

Job Description

Job Description

Administrative Assistant

Front Desk & Clinical Support

SummitWest Care | Grand Junction, CO
Full-Time | On-Site | Monday-Friday, 8:00am-5:00pm
$17.00-$21.00/hour (DOE)

SummitWest Care is a mission-driven, non-profit home health agency serving Mesa County. Our office is the center of our operations and communication for clients, clinicians, caregivers, community partners, and our administrative team. We are seeking a dependable Administrative Assistant to support front desk operations and clinical coordination.

This role focuses on managing daily office flow, while supporting key administrative duties behind the scenes. It is ideal for someone who is organized, approachable, and confident handling customer-facing responsibilities as well as detailed administrative tasks that help ensure care is delivered efficiently and without disruption.

What You'll Do

Front Desk & Office Coordination:

• Answer and route incoming calls, manage voicemail, and handle mail
• Greet visitors and notify appropriate staff of their arrival
• Help maintain a professional, welcoming office environment

Clinical & Intake Support:

• Assist with processing and tracking referrals in the EMR system
• Support intake and clinicians by ensuring admission paperwork is complete
• Assist with client communications and appointment reminders
• Assist with discharge documentation and related administrative tasks

Operations & Administrative Support:

• Review and validate clinical hours to support payroll
• Assist with auditing visits, documentation, and missed services
• Build, stock, and organize field kits and clinical supplies
• Maintain accurate records across systems and internal trackers

General Office Support:

• Order and maintain office supplies
• Assist with errands, pickups, and office organization needs
• Provide administrative support to team members as needed

What We're Looking For

• Strong organizational skills and accuracy
• Professional, clear communication in person, over the phone, and via email
• Comfort balancing detailed administrative work with compassionate customer service
• Ability to manage multiple responsibilities and shifting priorities
• Reliable transportation , valid driver's license , and current auto insurance
• Strong computer skills , including Microsoft Office (especially Excel)
• Experience with EMR systems (HCHB preferred but not required)

What We Offer

• Generous PTO
• Medical, dental, and vision insurance
• 401(k) with employer match
• Employee Assistance Program and supplemental insurance options
• Structured onboarding and ongoing support

Why Join SummitWest Care?

You matter. We care.

Founded in 2002, SummitWest Care is a non-profit, community-based home health agency serving Mesa County. For more than 20 years, we have supported local clients and families through high-quality, ethical in-home care, which is made possible by strong coordination between clinical and administrative teams. We believe people deserve to receive care at home with dignity, and that work depends on reliable communication, organization, and teamwork at every level of the agency.

We also believe that administrative staff deserve clear expectations, respect, and support from their team and leadership. When office operations run smoothly, caregivers are supported, clinicians can focus on providing care, and clients experience quality and consistency that improves their quality of life.

Equal Opportunity Employer
SummitWest Care provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind in accordance with applicable laws.