Director, Franchise Business Partner
$138k - $221kMastercard
Director, Franchise Business Partner
About Franchise
The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments. Overview:This role offers a dynamic and energetic individual to enable customer participation in the Mastercard global ecosystem. Critical to Mastercard, Franchise enables the Mastercard network to scale while laying the foundational principles for security and transparency across the payment's ecosystem. With growing digitization, multi-rail opportunities and new customer segments, this role will offer exciting opportunities to reshape and drive existing as well as new businesses. It offers the opportunity to enable and scale business opportunities. The individual will have customer-facing opportunities to enhance ecosystem performance, enabling value to add to participants. This role is accountable for all Franchise-related matters across Canada, including customer performance and compliance, delivery of customer training, addressing customer inquiries regarding Mastercard Franchise Standards, promoting innovation, and building strong customer relationships.
• They will work hand in hand with the Canada Leadership team and be engaged in strategy development, enabling deals with new customers/customer segments, and driving performance optimization in the ecosystem.
• They are customer-focused, enabling businesses to be conducted expeditiously.
• They will lead and drive execution with internal stakeholders and external customers.
• They demonstrate business acumen, creativity in solutioning across traditional/core businesses, evolving digital, multi-rail and new payment flow opportunities.
• They will communicate and provide thought leadership across Canada and to Customers.
• They are data driven and analytical, identifying non-performance trends and optimization opportunities and partnering with the Customer to achieve optimal ecosystem health.
• They possess breadth of knowledge across all Franchise verticals, payments industry knowledge, regional experience.
• They will be a Franchise expert and a valued advisor to the Business / Product teams. Role:
Proactively engage and provide guidance and ensure early engagement on strategy and execution of initiatives.
A trusted advisor and go-to person for internal and external stakeholders on Franchise domain.
Support stakeholders on matters related to payments fraud management, gaining an understanding of the customer’s fraud prevention monitoring procedures and providing best practices.
Develop and deliver training materials and solution-based sessions for internal and external stakeholders.
Be a strong collaborator with Account and Product teams to enable new opportunities in core and commercial businesses, multi-rail flows, and new customer segments that go to Extending the Franchise.
Provide thought leadership, drive resolutions and delivery of initiatives through cross functional engagements at Country, Regional, and Global levels.
Partner with Business Development, Product, Account Teams, Regulatory/Legal, Customer Risk, AML, Customer Delivery to create and implement solutions for strategic initiatives.
Ensure a risk-based approach for Customer engagements and business initiatives.
Be well-versed with the regulatory landscape.
Identify process efficiencies as well as improvement using automation and simplification technology.
Participate in Country Management and/or Business meetings; communicate regional strategies, initiatives, and best practices.
Collaborate and communicate to ensure overall alignment across country, regional and global levels All About You:
Possess a business, risk/fraud management, compliance, or finance degree with relevant fraud and/or banking experience.
Expert in data capture, analysis, and presentation; ability to create Power BI interactive dashboards and reports to connect data sources, clean and transform raw information, and communicate findings to leadership.
Possess a strategic and business mindset.
Successful track record in payments, translating strategies into large scale programs and adapting them across business and/or markets.
Demonstrated business acumen and learning agility.
Ability to work in a high-paced team environment with multiple deliverables simultaneously.
Ability to manage multiple priorities and initiatives while exercising sound judgment and flexibility.
Self-motivated, people-centric and results-oriented.
Demonstrated ability to work independently without direct supervision.
Demonstrated teamwork.
Possess strong analytical skills, detail oriented and ability to operate effectively in a complex global environment.
Possess strong verbal and written communication/technical skills.
Strong interpersonal skills - ability to influence/work cross functionally and across levels in a matrix organization.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact View email address on us.fitly.work and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.
Pay RangesToronto, Canada: $138,000 - $221,000 CAD
- ...degree with 2+ years of related experience, OR minimum 5 years of relevant experience. Fluency in French (spoken & written) is required Intermediate level of spoken and written English (required to communicate with colleagues, clients, and partners outside Quebec)....Suggested
- ...every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency -... ...We are seeking a Senior Human Resources Business Partner (Sr. HRBP) to join Take-Two’s global HRBP team. Reporting to the...SuggestedFull timeWork at officeRemote workFlexible hours
$90.83k - $166.53k
...We are currently seeking a Associate Director, Vendor Management - Remote to join our... ...price, quality, availability, and value. Partner with Procurement leadership to manage the... ...stakeholders to understand changing business requirements and translate them into actionable...SuggestedTemporary workWork at officeRemote workOverseasFlexible hours$80k - $100k
...Business Development Manager JOB-10047664 Anticipated Start... ...as a trusted business partner and resource. This role focuses... ...a thorough understanding of franchise and license agreements and identify... ...performance reports to the Director of Operations and other OLM...FranchiseFull timeContract workWork at officeNight shiftWeekend work- ...Center Licensing, LLC (\Mathnasium\). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee... .... With more than 1,000 locations on four continents, our franchised and company-owned learning centers provide tutoring from pre-K...FranchisePart timeWork at officeFlexible hoursWeekend workWeekday work
$115k - $135k
...match required) Paid Time Off We currently have an opening in Mississauga, ON for a: Human Resources Business Parter The Human Resources Business Partner (HRBP) is responsible for delivering proactive human resources support throughout the project lifecycle,...$274.5k
...design documents Develop comprehensive development strategies for global approval and reimbursement including pediatric plans Partner with trial clinicians on governance reviews and provide clinical development strategy input Develop submission-level...$274.5k
Pfizer seeks a senior clinical physician to lead global development of internal medicine assets. This role requires accountability for clinical development strategy, cross-functional team leadership, and regulatory submissions for assigned therapeutic programs. Responsibilities...Worldwide- ...set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007,...Remote jobFull timeContract workWork at officeShift work
$225k - $332k
...demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Role Summary We are looking for a...Full timeLocal areaWorldwideFlexible hours$155k - $233k
...application portfolio optimization, helping the business make clearer decisions about which... ..., modernize, or retire. As Director of Application Lifecycle Management, you... ...risk while protecting critical operations. Partnering with business functions, technology, Enterprise...Full timeContract workWork at office$205k - $308k
...that make the changes stick. The Senior Director, Process Excellence guides how Equinix... ...before and alongside them: bringing business leaders and engineers into the same room... ...management, and standard work ~ Build, with partners, the toolset that supports those...Full timeWork at officeImmediate startFlexible hours$269k - $403k
...The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or...Full timeWork at officeShift work- ...suite of products, positioning Perpay as the premier financial partner for consumers with subprime credit. With over 500,000 customers... ...our customers, while supporting the growth of operations. As a Business Operations Associate, you’ll be instrumental in helping...Rotational programOdd jobFull timeWork at officeLocal areaOverseasRelocation packageWeekend work
$18.25 per hour
...The tasks and the time spent performing each task may vary as business needs require. ServiceMaster Clean maintains the right to modify... ...precautions are taken and required. This franchise is independently owned and operated by a franchisee. Your application...FranchisePart timeMonday to FridayFlexible hoursAfternoon shift- ...years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1... ...strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s... ...safer, simpler digital future. As Senior Director, Corporate Counsel, you’ll oversee 1...Full timeImmediate startRemote work
$17.6 - $19 per hour
...require accommodation during any stage of the hiring process, please notify us and we will work with you to meet your needs. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise , and all hiring...FranchisePart timeNight shift$17.95 - $19 per hour
...The tasks and the time spent performing each task may vary as business needs require. ServiceMaster Clean maintains the right to modify... ...precautions are taken and required. This franchise is independently owned and operated by a franchisee. Your application...FranchisePart timeFlexible hoursShift workWeekend work$80k - $90k
...Senior HR Business Partner Location: Aurora, Ontario We are seeking a confident and hands-on Senior HR Business Partner to support a fast-paced manufacturing operation in Aurora. This is an excellent opportunity for an HR professional who has built a strong...Hourly payPermanent employmentContract workTemporary workWork at office- ...Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts,... ...that prevent real fires and real outages. You’ll report to the Director of Product and own the strategy and roadmap for this product area...Full timeRemote workShift work
- ...churn. You'll operate with minimal oversight, owning how Pantheon delivers and monetizes through the product — including how we enable partner and agency monetization — while partnering closely with Finance, RevOps, and Sales leadership on the underlying pricing and...Full time
$118k - $176k
...empowered to do your best work. Job Summary Equinix's partner ecosystem is central to how we extend the reach and impact of our... ...owner for this high-visibility segment of our partner business. Working at the intersection of Product Communications, Partner...Full timeWork at officeFlexible hours- ...you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or...FranchisePart timeLocal areaShift work
$20 per hour
...office furniture · Cleaning and sanitizing restrooms and restocking supplies · Cleaning kitchens and sanitizing surfaces This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise , and all hiring...FranchiseHourly payFull timeZero hours contractWork at officeShift workWeekend workAfternoon shift$160k - $200k
...data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Director of Strategic Partnerships at Via, you will be the face and voice of...Full timeContract workWork experience placement$20 - $25 per hour
...and regulations. We offer: • Competitive wage • Health Benefits • Use of Company Vehicle during work hours • Uniform This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise , and all hiring decisions...FranchiseFull timeAfternoon shift$121k - $169k
...deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and... ...complex, technical information easy to understand for internal partners, stakeholders, and market-facing teams. • Work closely with...Full timeRemote workWorldwide- ...Our mission is to simplify the way people work together. Dropbox Business is trusted by over 200,000 companies to safeguard their most... ...growth of both a company and a team? We want to meet you. People Partners play an integral role on the HR Business Partner team,...Full time
$100k - $125k
...of contact for our strategic enterprise partners. You'll be the person a partner trusts to... ...with Customer Success, Tech Leads, Directors of Engineering, Product Owners, and QA —... ...professionally. Together, we're not just building a business; we're cultivating a community that...Full timeSeasonal workWorldwide- ...you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor...FranchiseFull timeLocal areaMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Franchise Business Partner. Be the first to apply!
- director enterprise solutions Canada
- director of business systems Canada
- director enterprise applications Canada
- new business executive Canada
- director business analysis Canada
- director business analytics Canada
- business manager Canada
- director enterprise architecture Canada
- business director Canada
- business opportunity manager Canada


