Teller

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Working through the Covid pandemic and the unknowns was an extremely stressful time for all. Having said that, bank ownership and the entire executive management team made navigating the unknowns that much easier. They provided the tools necessary to take care of our customers during this time and it was amazing to see all employees come together as one to try and operate as normal as possible. The constant communication from management and their continued concern for employee health was amazing to see. Cory W. employed since 2014

I feel so proud to be a part of an institution that does so much good to preserve mainstays and help develop communities all over the SE SoDak region. From investing in the historic State Theater in downtown Sioux Falls, to building that beautiful soccer facility in Yankton, our partnerships are everywhere in the communities we serve. I feel that there is a true culture of compassion at First Dakota. Being voted Best Bank of South Dakota 2 years in a row speaks volumes too. And though I come from a family of diehard Rabbits fans (Go Big, Go Blue!), I’m excited to see our logo on the USD Coyote basketball court in Vermillion. (Go Yotes too!) Carly S. employed since 2023

I really enjoy the culture at First Dakota. It is a positive and supportive environment where employees are valued. There are always fun activities, thoughtful treats, and little surprises that remind us we are appreciated. It is great to be part of a workplace that cares about both the work we do and the people who do it. Catherine S. employed since 2021

My favorite memory is from when I first started, a co-worker and I decorated the office of someone who had been out of the office for a couple of days. We had it decked out, and boy, was he surprised when he got back! He laughed and we still talk about it! Also, when we have a CD special it is fun doing lots of CDs for customers like we did back when I first started. It is so nice to see lots of regular and new customers come in. Cheryl M. employed since 2011

My advice to a potential new hire is if you want to work for someone who values you as an individual, chose First Dakota. Charlie S. employed since 2023

We understand that the heart of our community is the people we serve, and we're looking for individuals who share our vision. Our customers' financial choices are driven by their dreams for the future—help us turn those dreams into reality! If you are committed to serving others and doing so with excellence, we want you on our team. Explore our open positions today.

Position: Teller

Location: Pierre, SD

Job Id: 372

# of Openings: 1

Teller - Pierre

First Dakota is hiring a full-time Teller to join our Pierre team. A Teller is responsible for performing branch duties to support and engage in First Dakota’s culture for exceptional customer service. Duties include accepting retail, commercial checking, and savings deposits, cashing checks and savings withdrawals, processing loan payments and assisting with night depository and vault duties. Teller provides quality service, through effective use of the Customer Service Expectations. Actively looks for additional opportunities to refer and cross-sell bank services while processing transactions. Hours include Monday-Friday 8:00 - 5:00.

• Competitive compensation and excellent benefits including Medical, Dental, Life, Short and Long Term Disability, PTO, Career Apparel and 401(k).
• In addition to PTO, paid time is provided for unexpected absences.
• Incentive pay for working Saturdays.

Duties

• Greet customers as they enter the Bank.
• Assist customers with deposits, withdrawals, payments, and coin and cash orders in an accurate and friendly courteous manner.
• Respond to customer inquiries and requests regarding account or additional services, and suggest resolution on account disputes and other activity.
• Balance teller drawer daily according to the Teller Manual.
• Count and balance cash in ATM.
• Identify fraud to help prevent potential loss to First Dakota.
• Successfully research and resolve customer problems.
• Be an active participant in training programs, branch huddles, etc.
• Meet/exceed annual ICP objectives.
• Maintain compliance requirements of the Bank.
• Perform other duties or special projects as assigned.

Qualifications

Attributes include a positive attitude and good work ethic. The ability to process a variety of transactions accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Communicate effectively with various types of clientele, co-workers and departments to resolve an assortment of needs. Strong organizational skills and the ability to work well in a team environment. Punctuality is a must.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• High school diploma or general education degree (GED).
• Customer service and cash handling experience preferred.

Work Environment

Office: The work environment of this job includes interacting with others in an office setting, and the noise level is usually moderate. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.

Physical Demands

Medium: The physical demands of this job include bending, sitting, and occasionally lifting up to 50 pounds with or without reasonable accommodation.

Requirements of All Employees

• Adaptability - Adapts to changes in the work environment
• Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time
• Career Apparel - Adheres to the Career Apparel policy; Demonstrates professional appearance during Bank hours or at after-hours Bank functions
• Customer Service - Responds promptly to customer needs including requests for service and assistance; Provide courteous, personal attention to promote ongoing relationship servicing with customers
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan
• Design - Demonstrates attention to detail
• Initiative - Looks for and takes advantage of opportunities; Asks for and offers help when needed
• Innovation - Shares suggestions for improving work
• Interpersonal - Maintains confidentiality; Remains open to others' ideas and tries new things
• Judgment - Exhibits sound and accurate judgment
• Motivation - Measures self against standard of excellence
• Communication - Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Able to read and interpret written information
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports and upholds organizational goals and values
• Planning/Organizing - Uses time efficiently; Completes work in a timely manner
• Problem Solving - Identifies and resolves problems in a timely manner
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Inspires the trust of others; Works with integrity and ethically
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
• Safety/Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
• Team Work - Gives and welcomes feedback; Contributes to building a positive team spirit
• Technical Skills – Understands basic computer software programs; Strives to continuously build knowledge and skills; Shares expertise with others

Questions? Please contact our Human Resources Department.

We uphold our core values and mission for our employees, customers, and shareholders. We are an Affirmitve Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. EEO is the law.