Escalation Specialist - Customer Experience Champion
Adorama
Adorama in New York City is seeking a Customer Service Escalation Specialist to resolve complex customer concerns that go beyond standard support. You will work with frontline agents and cross-functional teams to drive timely resolutions, manage escalations, and communicate clear guidance to customers. Ideal candidates balance strong problem-solving and communication skills with attention to detail and a sense of urgency, while protecting the customer experience and business interests. #J-18808-Ljbffr Adorama
Vacancy posted 5 days ago
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