Senior Benefits Manager

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity. The Role: Benefits Manager As the Benefits Manager at Switch, you will oversee the administration, delivery, and continuous improvement of employee benefits programs across the company. This role supports employees and leaders by ensuring benefit programs are accurate, compliant, and easy to navigate. This is a technology-forward role focused on improving how benefits are delivered, managed, and experienced across a multi-state workforce. We are looking for someone with experience designing and managing innovative benefits programs that support employee well‑being, business needs, and long-term workforce growth. You will partner with vendors, payroll, HR, and internal stakeholders to strengthen systems, improve workflows, and support scalable operations through technology and process improvement. The Benefits Manager is a hands‑on role that combines employee support, vendor management, compliance oversight, systems administration, and operational execution. What You’ll Do Manage the day‑to‑day administration of employee benefits programs Support medical, dental, vision, retirement, leave, wellness, and other benefit offerings Design and improve benefits programs that support employee experience and organizational goals Evaluate market trends and recommend innovative benefit offerings and program enhancements Serve as a primary point of contact for employee benefit questions and issue resolution Partner with vendors, brokers, payroll, and HR teams to ensure accurate benefit administration Oversee open enrollment planning, communication, and execution Maintain accurate benefit records, reporting, and employee documentation Support leave of absence and accommodation processes in partnership with HR Monitor benefits processes to ensure compliance with company policies and applicable laws Review benefit data and identify opportunities for process improvement and automation Support benefits system configuration, integrations, testing, and process improvements Assist with benefit audits, invoices, reconciliations, and reporting activities Help develop employee communication materials that explain benefits clearly and accurately Support ongoing evaluation of benefit programs and employee experience Manage workers’ compensation processes, including coordination of claims administration; provide guidance and direction to managers on case handling, compliance requirements, return‑to‑work practices, and resolution strategies. What We’re Looking For Clear communicator who can explain complex information in a simple and respectful way Strong attention to detail and follow‑through Organized and reliable in managing deadlines, documentation, and sensitive information Comfortable working with HR technology systems, reporting tools, and process automation Able to balance employee support with policy and compliance requirements Practical problem solver who looks for ways to improve processes Supportive team partner who works well across departments Comfortable managing multiple priorities in a fast‑moving environment Professional judgment when handling confidential employee matters Interested in building thoughtful, modern, and employee‑focused benefits programs Committed to providing a consistent and positive employee experience What You’ll Bring Required Qualifications 7+ years of experience in benefits administration, human resources, or related fields 3+ years of experience managing employee benefits programs Multi‑state benefits administration experience in a complex employee environment Experience designing, implementing, or improving employee benefits programs Knowledge of benefits compliance requirements including COBRA, FMLA, ACA, HIPAA, and ERISA Experience working with HRIS, payroll, and benefits administration systems Experience supporting benefits technology, system workflows, or process automation initiatives Experience managing vendor relationships and resolving employee benefit issues Strong organizational, analytical, and communication skills Ability to manage confidential information with discretion Preferred Qualifications Experience supporting technology, infrastructure, manufacturing, or operational environments CEBS, PHR, SHRM‑CP, or related certifications Bachelor’s degree or equivalent professional experience Why Switch? A Culture of Karma – We are self‑motivated by karma, ensuring our actions contribute to a positive, supportive and forward‑thinking environment. Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development. Flexibility & Remote Opportunities – Whether in‑office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive. Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company. Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more! Join Us & Make a Difference This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let’s Build the Future Together. #J-18808-Ljbffr