Parking Attendant

Parking Attendant

The Parking Attendant is a part-time, event-based, guest-facing position responsible for supporting the efficient operation of parking facilities at Amerant Bank Arena. This role ensures a safe, organized, and welcoming arrival and departure experience for guests. Shifts range from approximately 4 to 10 hours per scheduled event. The Parking Attendant plays a key role in managing traffic flow, enforcing parking policies, and delivering exceptional guest service.

Essential Duties & Responsibilities:

• Understand and enforce all Amerant Bank Arena parking policies and procedures
• Greet and welcome guests in a professional and courteous manner upon arrival
• Examine and validate parking tickets and prepaid passes, including operating scanning and validation equipment
• Communicate current parking rates clearly and accurately to guests
• Process credit card transactions for parking fees when applicable
• Direct guests to designated parking areas to maximize efficiency and space utilization
• Manage and direct traffic flow entering, exiting, and circulating within parking areas to ensure safe and efficient vehicle movement
• Maintain a safe and clean environment by promptly notifying appropriate personnel of hazards or operational concerns
• Assist with the setup of parking equipment, including cones, poles, barricades, and signage
• Support post-event parking lot breakdown and cleanup, including removal of traffic control devices and signage once parking areas have cleared
• Perform physical tasks as required, including bending or twisting at the waist to reach, lift, or move items at ground level

Qualifications:

• Excellent verbal communication skills
• Follows instructions and responds positively to management direction
• Ability to stand throughout the duration of a scheduled shift (minimum 4 hours)
• Must be capable of working outside in a variety of environmental conditions including heat, cold, humidity, high wind, or rain
• Must be available to work a scheduled percentage of events, including nights and weekends
• Ability to work in a variety of locations and positions as needed
• Ability to work in a fast-paced environment
• Positive and friendly approach to all guests

Physical Demands:

• Prolonged standing and walking, including moving between work sites over long distances
• Climbing stairs, ramps, and similar structures requiring body agility
• Balancing on narrow, slippery, or moving surfaces
• Stooping, kneeling, crouching, and reaching in various directions
• Pushing, pulling, lifting, and grasping objects; lifting items from lower to higher positions requiring use of upper extremities and back muscles
• Repetitive motion of wrists, hands, and/or fingers
• Must be able to communicate clearly through talking and hearing at normal speaking levels

Position Type / Expected Hours of Work:

This is a part-time, event-based position. Hours of work are based on the event schedule and are primarily evenings, weekends, and occasional holidays.