Resort Manager

The AAA Four‑Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award‑winning spa and spacious convention facilities. Omni Grove Park Inn & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match. Overview The Resort Manager serves as a key leader of the executive team for The Omni Grove Park Inn. Reporting directly to the Managing Director, the Resort Manager will help lead the operation and be responsible for creating memorable experiences for guests in keeping with Omni's high standards and award‑winning service. This position will focus strongly on leading the Rooms and Food & Beverage divisions while overseeing the golf and spa operations. Responsible for supporting all other divisions and EC Members. Responsibilities Actively engage and help develop the annual strategic business plan and budget, monitor progress and drive delivery of company standards as well as approved initiatives and tactics throughout the year. Work closely with Executive Committee members to ensure all financial, guest services and employee relations standards are met. Review daily operating results and weekly forecasting and scheduling, taking immediate corrective action as needed. Conduct daily reviews of all divisions with department leaders. Strong focus on Rooms and Food & Beverage. Participate in the hiring, training and development, scheduling, reviewing and disciplining of all staff with the support of division leaders and department managers. Coordinate, supervise and direct all aspects of the operation with support of division leaders, department and assistant managers. Ensure high guest service standards in keeping with a luxury resort operation. Drive a strong culture of associate engagement. Recommend programs for the motivation and development of staff. Direct property operations in Managing Director's absence & oversee the spa and golf operations. Qualifications Minimum of five years of hotel management experience in a luxury hotel/resort environment. College degree in business, hotel & restaurant management or equivalent preferred. Demonstrated results‑oriented management skills with a proven track record in mentoring and leading a successful team. Ability to budget and forecast productivities and direct expenses with strong financial acumen. Ability to establish and maintain relationships with vendors, community and organizations. Excellent technical skills; must be detail oriented, extremely organized and punctual. Ability to communicate effectively and professionally. Ability to work under pressure. Ability to work independently and within a team environment. Flexible schedule to include weekends and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available. EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. #J-18808-Ljbffr