Title: Assistant Medical Director - Hospital Medicine - Holy Cross Germantown Hospital

Hospital Medicine Assistant Medical Director – Germantown, MD Vituity is a 100% physician‑owned partnership focused on optimizing patient care and physician autonomy. The Opportunity Oversee quality and safety initiatives. Collaborate with hospital quality personnel to ensure compliance with all relevant regulatory standards. Develop and implement projects to improve service excellence and patient experience. Compare patient feedback survey results to Vituity state/region averages and national benchmarks. Respond to written and verbal patient complaints in a timely manner utilizing service‑recovery techniques. Track and trend patient complaints, including the QI director as necessary in concerning cases. Train and mentor providers in patient experience techniques. Coordinate with hospital‑patient experience personnel. Coordinate efforts with key leaders in central operations. Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services. Initiate process improvement and engage hospital project management resources to implement change. Coordinate workflows with nursing leadership, case managers, social workers, and hospital ancillary services. Coach underperformers and share best practices. Participate in the hospital‑wide throughput committee. Create and champion clinical pathways. Develop relationships with appropriate inpatient resources, case managers, hospitalists, and palliative care. Develop relationships with appropriate outpatient resources such as skilled nursing facilities, sobering centers, urgent care centers, primary care physicians, and mental health crisis centers. Establish and actively manage an inventory of resources available for patients to assist in transition post‑ED/post‑inpatient. Ensure best practices are utilized regarding handoffs for all transitions. Monitor site financial performance and identify and create new areas for growth and revenue. Develop an expertise and understanding of the yearly budget, financial performance measures, and monitoring systems and billing and reimbursement issues/systems. Improve patient census and billing practice statistics to optimize reimbursement for the practice. Maintain awareness and interactions with payers such as significant IPAs, Medical Groups, Foundations, and ACOs associated with the hospital/health system. Required Experiences and Competencies Licensed physician (MD or DO) with completion of residency through an accredited residency program. Maintain membership and privileges on the hospital’s medical staff and comply with its bylaws, rules, regulations, and policies where services are provided. Physician Partnership status required. Superior clinical skills to serve as a role model by setting high standards. Administrative experience and aptitude preferred. Interest in interpreting complex financial data and an understanding of finance and accounting as they relate to practice management. Strong interpersonal and leadership skills; ability to motivate physicians and non‑physicians, manage multiple assignments, and collaborate with a diverse group of people and locations. Excellent verbal and written communication skills. Excellent relationship building and process improvement skills. Meeting facilitation, change management, project management, and technology skills. The Practice Holy Cross Germantown Hospital – Germantown, Maryland Primary Stroke Center with a quiet community hospital feel. 110‑bed facility with a 15‑bed closed ICU. Annual volume of 38,000. 18 encounters per day. 24/7 in‑house critical care physician. Code blue run by ICU, rapid response, and Stroke calls run by Hospitalist; HM OBS service run by APPs. American Heart Association/American Stroke Association Gold Plus Quality Achievement Award. Benefits & Beyond Superior Health Plan Options. Dental, Vision, HSA, life and AD&D coverage, and more. Partnership models allow a K‑1 status pay structure, enabling high tax deductions. Extraordinary 401(k) Plan with high tax reduction and faster balance growth. Eligible to receive an annual profit distribution/yearly cash bonus. EAP and travel assistance included. Student loan refinancing discounts. Purpose‑driven culture focused on improving the lives of patients, communities, and employees. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. #J-18808-Ljbffr Vituity