Quality and Education Specialist

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Provides leadership based on the vision, mission, philosophy, and core values of Mayo Clinic. Ensures clinical documentation is present, quality metrics are abstracted and the patients' admission and continued stay status is documented as medically necessary. Assures compliance with external and internal measures for these programs. Advocates for and allocates appropriate resources to ensure quality services are provided. Responsible for ongoing staff growth and development alongside the ICDI Leadership. Acts as a resource and facilitates ongoing collaboration and communication with numerous individuals and roles within and outside of the department to ensure continued program growth and development.

Continuously monitors the progression of staff performance and productivity metrics while providing mentorship, education and guidance to meeting departmental goals.  Performs various types of audits and special projects on behalf of enterprise ICDI e.g., Quality and Query auditing, DRG Validation or other secondary review, and supports targeted audits as needed. Need to support various types of educational dissemination as needed and remain agile with the needs of the program and methods of education, which could include live presentations, video recordings, 1:1 feedback or other group educational sessions.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a Mayo Clinic campus to meet occasional on-site requirements based on business needs. Mayo Clinic campuses are located in Arizona, Florida, Minnesota, and Wisconsin.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Bachelor's in healthcare or other related field and 5 years’ healthcare related work experience, with CDIP or CCDS and CCS.
•    Master’s in healthcare or other related field and 3 years’ healthcare related work experience, with CDIP or CCDS and CCS.
•    Juris Doctor (JD) with 7 years’ healthcare related experience; Employees hired after April 30, 2025 CCDS or CDIP and CCS required.

Demonstrates leadership skills/ability as well as project management skills. Requires the ability to coordinate/manage multiple projects and activities in a changing environment. Excellent communication, problem-solving and decision-making skills. Relevant experience includes lead roles, project/committee leadership, and/or supervisor experience. Computer experience in Word, Excel, PowerPoint. Previous experience with external accrediting bodies (e.g., NCQA, JCAHO) helpful. Previous supervisory experience beneficial. Master's degree in nursing administration, healthcare administration, or business preferred. Knowledge of Medicare and Medicaid guidelines helpful. Understanding of managed care and commercial review experience helpful. Experience in developing and implementing new products, services, or business lines helpful.

Understanding of Official Guidelines for Coding and Reporting, CMS IPPS, MS-DRG and APR-DRG methodologies, Risk-adjustment, AHA Coding Clinic is required.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" .  Mayo Clinic participates in  E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.