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NOC Operations Manager (24/7 ITIL Expert)

Mediacom Communications

Mediacom Communications in West Des Moines, IA is hiring a Manager for the Network Operations Center. This role leads people and processes on their shift, coordinates with the third‑shift Sr. Manager, and ensures events and problems are addressed according to established procedures. You will ensure uptime, timely ticketing, and root‑cause analysis per agreements, while driving tool and process improvements. #J-18808-Ljbffr Mediacom Communications

Vacancy posted 1 day ago
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