Patient Access Representative
Full-time, Part-time
Ascension
- Location: Milwaukee, WI
- Facility: Womens Hospital Columbia Saint Mary's Hospital
- Department: Rehabilitation outpatient pediatrics
- Schedule: Full time| .9 | Flexible with hours | Monday 8:00am- 12:00pm and Tuesday and Friday 8:00 4:30pm
- Welcome & Intake: Gather and verify essential demographic, clinical, and insurance details to ensure smooth onboarding and accurate records in our patient database.
- Smart Scheduling: Seamlessly coordinate and communicate appointment times to maximize clinical efficiency while respecting each patient's personal schedule.
- Insurance Navigation: Partner with insurance providers to manage pre-certifications and prior authorizations, ensuring care proceeds without unnecessary financial delays.
- Patient Guidance & Counseling: Serves as a trusted guide, walking patients and their families through pre-procedure instructions, expectations, and necessary preparations.
- Proactive Problem Solving: Serve as the primary advocate for resolving scheduling or logistical questions regarding procedure dates, locations, or clinical orders.
- Required Credential(s):
- None Required.
- Preferred Credential(s):
- Approved Local Exception. For use with unique Union job requirements only. Remove if not for Union.
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Licensure / Certification / Registration
Education
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
Vacancy posted 21 hours ago
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