Information Technology Project Manager

Job SummaryThe Senior Program and Project Manager is accountable for successfully delivering large, complex initiatives supporting strategic, operational, regulatory, and market-readiness objectives. This position leads programs spanning 30–60 product areas and serves as the single point of accountability for project outcomes.The role leads cross-functional business and technology workstreams, manages scope, schedules, budgets, resources, risks, and dependencies, and drives business readiness and implementation. This position combines program-level leadership with disciplined project management to ensure initiatives are delivered on time, within budget, and aligned with committed business outcomes.Take the next step in your career now, scroll down to read the full role description and make your application.Key ResponsibilitiesLead large, complex programs and technology projects spanning 30–60 product areas through the full project management lifecycle.Serve as the single point of accountability for project delivery, implementation readiness, and committed business outcomes.Develop integrated delivery plans covering scope, schedules, budgets, resources, dependencies, governance, and business objectives.Coordinate business and technology workstreams across multiple cross-functional teams.Manage multiple concurrent projects while maintaining alignment across related initiatives and product areas.Establish project milestones, deliverables, performance measures, and accountability requirements.Identify, assess, mitigate, and escalate risks, issues, assumptions, constraints, and dependencies.Manage project budgets, financial forecasts, staffing plans, capacity requirements, and resource allocation.Provide clear, outcome-focused status updates, recommendations, and escalations to executive leadership and key stakeholders.Facilitate governance meetings, executive discussions, decision-making, and issue-resolution activities.Ensure compliance with Delivery Excellence standards, governance requirements, project controls, and change management processes.Lead business-readiness activities, including operational transition, implementation planning, communications, training, and adoption.Drive accountability across project teams and influence stakeholders without direct authority.Lead initiatives through ambiguity by establishing clear priorities, responsibilities, decisions, and execution plans.Apply lessons learned and best practices to improve delivery processes, governance, and organizational effectiveness.Minimum Education & Experience RequirementsBachelor's degree from an accredited college or university.Minimum of seven years of project management experience.Demonstrated experience successfully delivering large, complex projects on time and within budget.Experience managing multiple projects or related workstreams concurrently.Experience leading cross-functional initiatives involving business and technology teams.Experience managing project scope, schedules, budgets, resources, risks, dependencies, governance, and business readiness.Experience applying multiple project delivery methodologies, including Waterfall and Agile.Proven ability to lead at the program level while remaining grounded in formal project management discipline.Special RequirementsNo professional certification is required.Must be able to manage competing priorities and support time-sensitive strategic, operational, regulatory, and market-readiness initiatives.Must be able to work across organizational boundaries and influence stakeholders without direct authority.Any required background checks or employment screenings will be determined according to organizational policy.Knowledge, Skills, and AbilitiesStrong knowledge of project and program management principles, methodologies, controls, and best practices.Ability to manage complex initiatives involving 30–60 product areas and numerous interdependent business and technology workstreams.Strong strategic planning and execution skills.Excellent analytical, problem-solving, critical-thinking, and decision-making abilities.Strong financial management skills, including budgeting, forecasting, resource planning, and financial performance monitoring.Advanced risk, issue, assumption, constraint, and dependency management capabilities.Strong understanding of project governance, change control, decision management, and executive reporting.Exceptional written, verbal, presentation, and facilitation skills.Executive presence and the ability to communicate complex information clearly to diverse audiences.Strong stakeholder management, negotiation, conflict resolution, and relationship-building skills.Ability to lead through ambiguity and create clarity, alignment, accountability, and forward progress.Strong organizational and time-management skills with the ability to manage competing demands.Ability to lead cross-functional teams and drive results without direct reporting authority.Strong business acumen with a focus on measurable outcomes, implementation readiness, and continuous improvement.Proficiency with project and portfolio management systems used to manage plans, schedules, resources, budgets, risks, dependencies, and reporting.Adaptability and sound judgment in a complex, rapidly changing environment.Additional Desired CharacteristicsProject or program management experience within healthcare or the health insurance industry.Previous experience working with Highmark or a comparable health insurance organization.Experience using , Planview, and Oracle ERP Resource and Financial modules.Experience leading Open Enrollment Period or Annual Enrollment Period readiness planning.Experience implementing commercial and government health insurance products.Experience managing strategic, operational, regulatory, or market-readiness programs.Demonstrated ability to operate at the program level while maintaining detailed project controls and delivery discipline.Continuous-improvement mindset with experience applying lessons learned and delivery best practices.Work EnvironmentWork arrangement may be onsite, hybrid, or remote based on organizational requirements.Position operates in a professional environment requiring regular collaboration with business teams, technology teams, project resources, vendors, and executive leadership.May require participation in meetings across different departments, locations, and time zones.Occasional extended hours may be required to support major implementations, regulatory deadlines, enrollment periods, or other time-sensitive initiatives. xhyhwjd Travel requirements, if applicable, will be based on project and organizational needs.