Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Analytics Lead - Voice of the Guest Insights

Popeyes Louisiana Kitchen

Restaurant Brands International (RBI) is seeking a Manager, Guest Analytics to own the development of a unified view of the Popeyes guest experience. You will synthesize signals from surveys, online reviews, and contact center data into a cohesive 360° view and translate that picture into actionable recommendations that move the business. Reporting to the Director of Analytics, this role partners with Marketing, Digital, and Operations and requires in-office work at RBI's Miami, FL location. #J-18808-Ljbffr Popeyes Louisiana Kitchen

Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Guest Analytics Lead - Voice of the Guest Insights in Miami, FL vacancy
  • Popeyes Louisiana Kitchen is seeking a Senior Guest Insights Analyst to lead the Voice of the Guest initiative across survey, review platforms, and contact center feedback. You will design measurement frameworks and KPIs spanning multiple channels to inform product and... 
    Suggested

    3500 Popeyes Louisiana Kitchen Inc

    Miami, FL
    3 days ago
  •  ...part of Restaurant Brands International, is seeking a Manager of Guest Analytics to own a unified view of Popeyes guest experience,...  ...Analytics, you will build dashboards in Tableau or Power BI, lead sentiment analysis, establish KPIs, and partner with Marketing... 
    Suggested

    Popeyes-01d9eb60

    Miami, FL
    3 days ago
  • Subway Headquarters is seeking a Senior Analyst, Customer Analytics to drive customer and loyalty insights across Subway’s digital ecosystem. You will partner...  ..., marketing, loyalty, IT, and analytics to turn guest behavior into actionable analytics that lift acquisition... 
    Suggested

    Subway Group

    Miami, FL
    4 days ago
  • $14.75 - $16.76 per hour

     ...Guest Experience Lead | McDonald's# Guest Experience LeadSUNILAND (01167)## Job Description**Guest Experience Leader**Flexible scheduling with...  ...clean restaurant environment* **Be in the know:** Offer expert insight into promotions and benefits of utilizing the McDonald’s App... 
    Suggested
    Hourly pay
    Flexible hours
    Shift work

    McDonald's

    Miami, FL
    2 days ago
  • $14.75 - $16.76 per hour

    Guest Experience Lead - McDonald’s Join to apply for the Guest Experience Lead role at McDonald's . Guest Experience Leader — Flexible scheduling...  ...clean restaurant environment Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App... 
    Suggested
    Hourly pay
    Flexible hours

    McDonald's

    Miami, FL
    18 hours ago
  •  ...managing the operations of multiple concession stands, assisting team members, and ensuring a safe environment while providing excellent guest service. Applicants should have at least one year of leadership experience. Benefits include early wage access, a health and... 

    Levy Restaurants

    Miami, FL
    1 day ago
  • NORTH AMERICAN WAX COMPANY LLC is seeking a Lead Guest Service Associate in Miami, FL. This role involves delivering exceptional guest service, managing front-desk operations, and driving sales goals while creating a welcoming environment. Applicants should possess strong... 

    NORTH AMERICAN WAX COMPANY LLC

    Miami, FL
    4 days ago
  •  ...turning the vacation of a lifetime into a lifetime of vacations for our guests. The Royal Caribbean Group’s Loyalty & Direct Marketing Team has an exciting career opportunity for a full time  Lead, Co-Brand Credit Card – Onboard Acquisition & Experience  to the... 
    Full time

    Royal Caribbean Group

    Miami, FL
    a month ago
  • $14 per hour

    SP Plus Corporation is seeking a Supervisor in Miami, Florida, to manage valet operations and ensure a positive guest experience. The ideal candidate has a high school diploma and at least 6 months of experience in a related role. Key responsibilities include overseeing... 
    Hourly pay

    SP Plus Corporation

    Miami, FL
    3 days ago
  • $14.75 - $16.76 per hour

     ...Overview Join to apply for the Guest Experience Lead role at McDonald’s . Flexible scheduling with a side of always feeling valued. A job at...  ...and clean restaurant environment Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App... 
    Hourly pay
    Full time
    Flexible hours
    Shift work

    McDonald's

    Miami Gardens, FL
    2 days ago
  • $15 per hour

    SP+ is looking for a Valet Supervisor in Miami to lead daily shift operations at The Elser. The ideal candidate will ensure 5-Star service...  ...of professionalism. This position requires at least 6 months of guest service experience and effective communication skills.... 
    Hourly pay
    Shift work

    SP+

    Miami, FL
    4 days ago
  •  ...to oversee all aspects of store operations, ensuring outstanding guest service while managing a retail staff. The ideal candidate will...  ...gaming. This role requires engaging with guests, driving sales, and leading a team to achieve sales goals in a dynamic retail environment.... 

    GameStop

    Miami, FL
    9 hours ago
  • Windstar Cruises seeks a Guest Compliance Manager to lead guest protection, regulatory compliance, and travel protection revenue for the contact center. This role requires commercial acumen, regulatory fluency, and strong interpersonal skills to handle escalations and... 

    XANTERRA TRAVEL COLLECTION

    Miami, FL
    1 day ago
  •  ...customer satisfaction in our food and beverage outlets. The role involves training staff, monitoring food quality, and interacting with guests to gather feedback. The ideal candidate will have at least one year of supervisory experience, knowledge of bar service, and a food... 
    Shift work

    AC Hotel Miami Wynwood

    Miami, FL
    9 hours ago
  • Four Seasons in Miami is seeking a Guest Experience Assistant Manager to support the Guest Experience Manager in delivering a customized, memorable experience to resort guests and residents. By personalizing the service and improving guest loyalty, this position will consistently... 

    Four Seasons

    Miami, FL
    4 days ago
  • Windstar Cruises in Miami area seeks a Chat Lead to own the chat channel, combining AI-assisted interactions with live agent conversations, and drive the guest experience across digital touchpoints. This full-time, hybrid role offers opportunities to shape service delivery... 
    Remote job
    Full time

    XANTERRA TRAVEL COLLECTION

    Miami, FL
    1 day ago
  • $15.5 per hour

    SunLife Organics in Miami is seeking a SunLife Samurai to lead by example and deliver outstanding guest experiences with enthusiasm. You’ll mentor associates, maintain standards, and help drive a positive team culture. You will keep operations running smoothly, ensure cleanliness... 
    Hourly pay
    Local area
    Shift work
    Weekend work

    Kaizen Lab Inc.

    Miami, FL
    9 hours ago
  • A popular smoothie brand in Miami is seeking a Shift Leader / Team Captain to assist guests with smoothies and nutrition goals. Responsibilities include blending smoothies, leading team members, and ensuring store operations run smoothly while providing a friendly experience... 
    Shift work

    Smoothie King (SKFI)

    Miami, FL
    2 days ago
  • Affirm is seeking an Analytics Lead, Strategic Insights for Compliance Shared Services, to own the compliance analytics and automated monitoring for a multi-product consumer lending business. The role requires translating regulatory obligations into data checks and delivering... 
    Remote job

    Affirm

    Miami, FL
    3 days ago
  • $14.75 per hour

    A leading fast-food restaurant is seeking a Guest Experience Lead in Miami, Florida. This role focuses on ensuring guests have a pleasant experience, addressing concerns, and promoting the restaurant's features. Candidates should possess a welcoming demeanor and strong... 
    Hourly pay
    Flexible hours

    McDonald's

    Miami, FL
    10 hours ago
  •  ...and Lifestyle bookings, ensuring a seamless guest experience and adherence to Forbes Five...  ...the Reservations Manager, you will manage voice sales and collaborate with travel agents and...  ...to maximize guest relationships. You will lead daily operations in reservations, know... 

    Ennismore

    Miami Beach, FL
    4 days ago
  •  ...seeks a dynamic leader for restaurant operations. You will ensure elevated service standards, mentor management teams, and enhance guest experiences in a vibrant, luxury setting. The ideal candidate has over 5 years of upscale restaurant leadership experience, strong financial... 

    SkyBridge Luxury & Associates

    Miami, FL
    3 days ago
  • Four Seasons Hotels and Resorts in Miami is seeking a Guest Experience Assistant Manager who excels at anticipating guest needs and delivering...  ...a luxury setting. You will assist the Guest Experience Manager, lead staff across related departments, and ensure highest standards... 

    Four Seasons Hotels and Resorts

    Miami, FL
    2 days ago
  •  ...location in Miami, Florida. This position involves coaching and training employees, managing store operations, and ensuring a great guest experience. Responsibilities include recruiting staff, maintaining inventory, and promoting the 7-Eleven brand within the community.... 
    Night shift

    7-Eleven

    Miami, FL
    2 days ago
  • Studio Three in Miami is seeking a Studio Experience Shift Lead Team Member who combines energy, outgoing personality, problem solving skills and organization to deliver an exceptional guest experience. You will drive daily operations, train new hires and ensure brand standards... 
    Shift work

    Studiothree

    Miami, FL
    2 days ago
  • LPQ USA LLC in Miami, Florida is hiring for a restaurant position focused on providing friendly, attentive service to guests. Responsibilities include handling food and beverage orders accurately, maintaining knowledge of menu items, and ensuring cleanliness in the restaurant... 
    Shift work

    LPQ USA LLC

    Miami, FL
    10 hours ago
  • RaceTrac is seeking a Co-Manager to lead by example, support the General Manager, and deliver outstanding guest experiences every day. You will coach and develop a high-performing team, drive store performance, and ensure smooth operations across all shifts. You will champion... 
    All shifts

    RaceTrac

    Miami, FL
    4 days ago
  •  ...amazing experiences for our guests, residents, and partners through...  ...and Service Enablement leads the strategy, delivery, and continuous...  ...leverages guest feedback, insights, and technology to drive...  .... Strong strategic thinking, analytical, and problem‑solving skills with... 
    Work at office
    Worldwide
    3 days per week

    Four Seasons

    Miami, FL
    4 days ago
  • EssilorLuxottica Target Optical in Miami seeks a Store Manager to lead a high-performing team and deliver an exceptional guest experience. You will drive sales, schedule staff, manage payroll, and maintain store presentation while upholding brand standards and local requirements... 
    Local area

    EssilorLuxottica

    Miami, FL
    1 day ago
  • $45k

     ...Manager in Miami to oversee all food and beverage operations. This role involves budget implementation, staff management, and ensuring guest satisfaction. The ideal candidate will possess 1-3 years of F&B management experience, proficiency in Microsoft Office, and must... 
    Work at office

    VERA Security, Inc.

    Miami, FL
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Analytics Lead - Voice of the Guest Insights. Be the first to apply!