Manager General Outpatient Program

SUMMARY: The Manager of General Outpatient Program is responsible for coordinating the General Outpatient Services Department which includes outpatient counseling and medication management services. In addition, the manager will coordinate the associated psychiatric rehab support services provided to clients with significant mental health concerns to help them improve their functioning within their communities. The psychiatric rehabilitation services are provided by Rehab Counselors, Educational/Vocational Specialists, Case Managers, and Peer Specialists and include 1) coaching clients in social awareness and skill development; 2) improving relationships with family and friends; 3) providing opportunities for community integration; 4) learning skills to manage symptoms and improve daily living; and 5) accessing educational and vocational opportunities. The psych rehab staff work in collaboration with outpatient therapists, psychiatrists, advanced practice nurses to meet the overall needs of the clients. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another. RESPONSIBILITIES: Develops and oversees the service workflow for client intake, assessment, treatment planning, care coordination, and discharge, ensuring timeliness for meeting certification and licensing standards. Ensures that required screenings and assessments of clients are completed through the person-centered treatment planning process, assisting and training as needed; uses information to assist staff in determining client goals and needed services. Develops and implements a psychiatric rehabilitation services model that supports clients with serious mental illnesses who are not eligible for or do not need ACT or ICTT levels of care. Supports staff in implementing identified evidence-based practices or treatment options associated with behavioral health disorders and integrate them into their individual practices. Trains and supports psych rehab staff in solution-focused interventions to assist clients with social, interpersonal, self-care, daily living, and independent living skills to restore stability, to support functional gains and to adapt to community living. Supports GOP and psych rehab staff in identifying resources, natural supports, and developing goals and objectives to use them effectively. Implements strategies for engaging families in treatment and involvement in supporting the client. Establishes relationships and communicates with other providers for care coordination, particularly health care providers. Oversees the discharging of clients to ensure that they have appropriate services in place to maintain their progress. Provides supervision to staff that includes coordinating team conferencing, department and agency meetings. Maintains detailed, accurate, and timely documentation in health record. Enhances and maintains professional expertise through educational activities and trainings. Ensures that staff meet their requirements for required data collection, client contact time according to treatment plan, and for agency productivity targets. Completes administrative tasks of approving payroll, mileage, benefit time, etc. Follows agency policies and standards for client rights and confidentiality. Perform other duties as assigned. MINIMUM QUALIFICATIONS: Master’s level Licensed Independent Practitioner (LMHC, LICSW, LMFT) At least 3 years experience working with in a behavioral health or human service setting. Experience in developing and/or coordinating programming with the targeted population. NECESSARY SPECIAL REQUIREMENTS: Knowledge of SMI, SPMI, and SUD populations Understanding of mental health and substance use diagnoses Knowledge of community resources for clients and families with behavioral health disorders. Advocacy and coaching skills.Valid driver's license and use of in order to perform the major functions of the job. Automobile liability insurance coverage for vehicle being used in accordance with Center requirements. Ability to work collaboratively as a team to coordinate care for clients with intensive behavioral health needs. Pay Range: $71,136.00-$117,353.60 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: GHI-Charlestown-4705 Old Post Road - 4705 Old Post Rd. Charlestown, Rhode Island 02813 Work Type: M-T 8 am - 4 pm Work Shift: Day Daily Hours: 8 hours Driving Required: No As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself. Company Location Belonging and Engagement Nursing Our Mission