Valet - Mercedes-Benz of Austin

Valet - Mercedes-Benz of Austin

ATX Mercedes Benz of Austin - Austin, TX 78752

Overview

Position Type Full Time

Description

This is a fast-paced, service oriented, and team focused role. Valet Attendants are responsible for providing high-quality service and handling vehicles in a safe and efficient manner. As a Valet Attendant, you must maintain a professional demeanor, demonstrate excellent customer service, and keep a positive attitude at all times.

Essential Job Functions include but are not limited to:

• Maintain the service drive
  • Ensure every guest gets a warm and proper greeting
  • Proactively assist guests on the drive
  • Quickly and efficiently check in and direct guest vehicles
  • Complete vehicle tags with Names, VIN, Model, Color, & Mileage
  • Connect guests to their service advisors or person who they need to assist them
  • Update and direct guests as needed
  • Keep drive clear and move vehicles as needed
  • Safely direct and transfer guest vehicles throughout the dealership or to guest
  • Deliver vehicles to technicians, tires or requested locations
  • Quickly locate, retrieve, stage, and store vehicles when requested
  • Touch up vehicles as needed on drive
  • Clear items for guests and provide a proper farewell
• Perform effective walk-around videos of every vehicle
  • Properly document damage or any issues
• Move with a sense of urgency
• Assist with car wash tasks as needed - follow guidelines
  • Wash, clean inside, vacuum and dry outside cars
  • Safety park vehicles in area requested
  • Inform management of any damage
• Assist loaner desk task as needed - follow guidelines
  • Open and close loaner agreements
  • Staging loaners for guest
  • Test drives
  • Pick up and deliveries of guest cars
  • Inform management of any damage
• Other duties and tasks as assigned
• Meet grooming standards; proper uniform attire
• Report all incidents immediately to supervisor
• Adherence to corporate policies and procedures
• Team player - positive attitude
• Ability to multitask and manage time
• Able to work with minimal supervision

Qualifications:

• Must be at least 18 years of age to be considered
• Pass a drug test
• Must have held a valid driver's license for at least 1 year
• Must pass a criminal background check
• Provide a 3 year driving record
• Reliable transportation to and from work
• Demonstrate a professional appearance and demeanor
• High school diploma or equivalent
• An eye for detail
• Able to cope with the physical demands of the job

Hours:

• This is a full-time position
• Flexible hours - shifts available Monday through Friday 6:45am - 6:30pm and Saturday 7:45am - 6:30pm

Compensation:

• Starting at $20 per hour

CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.

As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.

Core Values:

Transformational Not Transactional - Be Transformational

1. We do what we say we're going to do

2. We encourage and support each other

3. We're committed to continuous growth