Administrative Associate II

Administrative Associate II (S)The North Carolina Department of Military and Veterans Affairs is seeking an Administrative Associate II for our Service Center located in Morganton, NC. This position performs a variety of tasks in support of the Veterans' Service Center. This position composes/formats letters, reports, and records; establishes paper and electronic files for said correspondence. Processes mail for the assigned veterans service center. Duties include using a computer to type reports, spreadsheets, develop and maintain data reports. Position will use the internet for research and to update NC DMVA's data web-based programs. Work requires knowledge and use of office equipment - fax machine, copier, scanner, computer, and shredder. Daily use of Microsoft Office is required. Work also includes daily public contact via in person, telephone and email. Employee will be sole administrative support for the Veterans' Service Center; therefore, must be independent worker capable of making routine decisions and referrals without supervision.Work location Morganton, NC (Burke County)Knowledge, Skills and Abilities/ CompetenciesDocumented experience with Microsoft Office using programs such as Access, Word, and Excel.Documented experience completing and/or maintaining records and reports.Documented experience interpreting and/or explaining policies, procedures, and laws to clients/customers and staff.Demonstrated experience working independently as well as part of a teamExperience with letter writing, using correct spelling, punctuation, and proofreading.Minimum Education and ExperienceHigh school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.