Store Manager

Job Description

Job Description

Lead the Way as a Store Manager at Raptor’s!

Are you a natural leader with a passion for creating exceptional customer experiences? At Raptor’s, we pride ourselves on providing more than just convenience—we create clean, safe, and welcoming environments where our customers can find everything they need, from fuel to food service. Every team member plays a vital role in maintaining the standards of the Raptor’s brand, and now, we’re looking for a motivated and hands-on Store Manager to lead the charge!

If you’re ready to take ownership of a store’s success, develop a strong team, and uphold our high standards, this is the opportunity for you.

What You’ll Do: Key ResponsibilitiesLeadership & Staffing

• Recruit, interview, hire, and onboard new team members.
• Train employees on customer service, store operations, and company policies.
• Provide ongoing coaching, performance feedback, and address employee relations issues.
• Maintain adequate staffing levels while minimizing unnecessary overtime.
• Lead by example—be willing to work alongside your team when needed.

Store Operations

• Ensure the store is open, staffed, and operating according to company standards.
• Conduct regular store walks to maintain cleanliness and appearance.
• Keep shelves, coolers, and promotional areas stocked and organized.
• Monitor pricing, signage, and product presentation to meet company expectations.
• Oversee opening and closing procedures to ensure smooth daily operations.

Cash & Loss Prevention

• Monitor register activity and cash handling procedures.
• Investigate cash discrepancies and ensure accurate deposit preparation.
• Help prevent theft, fraud, and inventory loss by monitoring high-risk areas.

Inventory & Vendor Management

• Place and manage product orders based on sales and inventory needs.
• Verify deliveries and ensure products match invoices.
• Monitor inventory levels to minimize waste and manage damaged or expired merchandise.
• Build professional relationships with vendors and delivery representatives.

Food Service (if applicable)

• Ensure food is prepared to company standards and recipes.
• Maintain food safety and sanitation standards while monitoring food waste and costs.
• Oversee the cleanliness of kitchen equipment and food prep areas.

Compliance & Safety

• Ensure compliance with health, safety, and regulatory requirements (e.g., alcohol, tobacco, lottery).
• Promptly report accidents, incidents, and safety concerns.
• Complete required paperwork and daily reports accurately and on time.

What We’re Looking For: Qualifications

• Experience: At least 1 year of leadership or management experience.
• Leadership Skills: A hands-on leader who can motivate and develop a team.
• Flexibility: Ability to respond to staffing and operational needs, including evenings, weekends, holidays, and call-ins when necessary.
• Attention to Detail: Strong organizational skills to maintain high standards in cleanliness, inventory, and compliance.
• Customer Focus: A commitment to creating an excellent experience for every customer.

Why Join Raptor’s?

At Raptor’s, we believe in supporting great teams to maintain great stores and provide great service. Our company values— Awareness, Responsibility, Professionalism, Teamwork, Organization, and Reliability —are at the heart of everything we do. As a Store Manager, you’ll have the opportunity to lead by example, take ownership of your store’s success, and make a real impact on your team and customers.

Ready to Take the Lead?

If you’re ready to bring your leadership skills to a dynamic and customer-focused environment, we’d love to hear from you! Apply today to start your journey as a Store Manager at Raptor’s and help us continue setting the standard for excellence.

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