Retail Associate

Come join Mystic Lake Casino as a retail associate! The Retail Associate is responsible for providing outstanding guest service while promoting products, processing sales transactions, maintaining merchandise displays, and creating a welcoming shopping experience. This role serves as the face of the Enterprise by building positive guest relationships, achieving sales goals, and ensuring the retail area remains organized, clean and fully stocked.

Starting pay up to $17.00 an hour* Based on shift, plus tips

Job Overview: Provide guest service in line with SMSC GE's culture of Purpose, Vision, and Values. Applies high guest service standards. Processes transactions pertaining to retail charges. Reconciles cash-drawer. Processes retail sales transactions.

Illuminate Your Future: What You'll Do:

• Perform open and close gift shop procedures, operate POS system, and process merchandise sales, ticketing, credit, debit, and cash transactions. Ensure daily cash reports are accurate and complete.
• Provide visitor reception, including information in the form of SMSC outreach brochures, and/or other media.
• Assist with creating visual merchandising displays incorporating seasonal themes.
• Monitor the retail area’s physical condition and appearance and ensure security of inventory.
• Other duties as assigned.

Job Requirements:

• Six months' sales and guest service experience.
• Ability to pass basic math test.
• Must have working knowledge of cash register and computer operations.
• Ability to read, write, and speak English clearly.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.


Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Be the Experience. Be Bold. Be Mystic.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.