Medicaid Business Operations Program Director

Director Of Fiscal Agent OperationsMillions of healthcare professionals depend on the technologies and services you'll support as a Director of Fiscal Agent Operations at GDIT. Here, you'll be empowered to turn obstacles into action. Join us on the frontlines of health IT and make an impact on the health of our military and our nation.At GDIT, people are our differentiator. As a Director of Fiscal Agent Operations, you will help ensure today is safe and tomorrow is smarter. Our work depends on Director of Fiscal Agent Operations joining our team to ensure the successful operation of the program, meet customer objectives, achieve monthly service level commitments to the customer, adapt the program to meet the evolving needs of the customer through collaboration with customer executives using the contractual change management process, and handle performance escalations from program stakeholders.The NCMMIS - Director of Fiscal Agent Operations WILL MAKE AN IMPACTThe NCMMIS program built and operates the NCTracks system, a multi-payer claims adjudication system for the State of North Carolina and is the Medicaid fiscal agent for NC DHHS.The Director of Fiscal Agent Operations is second in command for NCMMIS program; leader of fiscal agent operations functions; assumes Executive Account Director (EAD) responsibilities when EAD is away or not available.The Director of Fiscal Agent Operations is also the senior subject matter expert with an in-depth working knowledge of the NC Medicaid and Health Choice Programs acting as a resource for fiscal agent operations areas of the program subordinate to this position and to the Applications Services Group as required in the development and validation of business requirements for system enhancements.This position is responsible for the financial performance of the areas of the program reporting to the position taking an active role in planning, budgeting, and optimizing the financial performance of the program.Direct Reports:Claims ManagerPrior Authorization ManagerProvider Enrollment ManagerCall Center ManagerFinance ManagerMedical DirectorPharmacy DirectorDental DirectorWHAT YOU'LL NEED TO SUCCEED:Master's degree or equivalent combination of education and experience is required.Knowledge of Medicaid and Health Choice programs, preferably in North CarolinaFourteen or more years of experience related to health care administrative management.Ten or more years of experience in State MedicaidOver 5 years of leadership experience in a large organizationExperience in customer interaction to help bring solutions to their business challengesPMI PMP Certification or commitment to achieve certificationStrong human relations skills to select, develop, coach, and mentor employeesLocation: HybridGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely salary range for this position is $161,500 - $218,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours: 40Travel Required: Less than 10%Telecommuting Options: HybridWork Location: USA NC RaleighAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.About Our Work:We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.