Senior Production Support & Global Escalations (Hybrid)
SquareTrade
SquareTrade, Inc. d/b/a Allstate Protection Plans is expanding its ChaMPS team to enhance production support and system escalations. You will serve as a technical concierge for internal clients, owning issue triage, reproduction, and data-backed impact statements, while coordinating with cross-functional teams across regions. You will leverage AI-enabled tools to accelerate triage, validate outputs, and help shape scalable production issue detection and response processes, supporting GDPR and #J-18808-Ljbffr SquareTrade
Vacancy posted 1 day ago
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$75 per hour
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