Software Support Consultant (Entry Level)

Customer Service

Full Time

Position Description

Launch your career with Reynolds and Reynolds!\nAre you a problem solver who enjoys helping others? Join our Technical Support Center as a Software Support Consultant and work with a great team, excellent benefits, and real opportunities for growth.

\nWhat you\u2019ll do:\n- Help customers resolve software questions and issues by phone, email, or chat\n- Guide users through features and best practices for our software solutions\n- Document solutions and contribute to making our support resources even better\n- Work with teammates to continuously improve our customer experience \nWho we\u2019re looking for:\n- Great communication skills (written and verbal)\n- Analytical and enjoy troubleshooting\n- Detail-oriented and organized\n- Customer-focused, with a positive attitude\n- Willing to learn new systems and processes (full training provided) \nEducation:\nDegree in Information Technology, Information Systems, Computer Information Systems, Technical Communication, or Business Administration (with IT coursework) a plus, but not required. \nWhy join Reynolds and Reynolds?\n- Competitive salary and performance-based growth\n- Excellent benefits package: health, dental, vision, paid time off, 401(k) with match, free onsite dining and gym, and more\n- Onsite medical center and wellness benefits\n- Supportive team environment and ongoing training\n- Opportunities to make an impact and advance your career \nReady to get started? Apply today to join our growing team! \n

Training

Requirements

Benefits

Salary:

45,000.00 - 52,000.00 / Yearly