ERP Program Manager

Position Summary

Job Description

POSITION SUMMARY

H-E Parts is embarking on a global business transformation to modernize its enterprise technology landscape, standardize business processes, and enable scalable growth across our worldwide operations.

We are seeking an experienced ERP Program Director to lead the execution of this multi-year transformation. Rather than defining strategy, this leader will operationalize an established roadmap into a disciplined, well-governed program that delivers measurable business outcomes.

This role requires an accomplished program executive who thrives in complex environments, can manage multiple strategic initiatives simultaneously, and possesses the leadership skills to align executives, business stakeholders, technical teams, and implementation partners around a common vision.

The successful candidate will build the governance structure, establish integrated program plans, manage dependencies across workstreams, and ensure successful deployment of enterprise applications across North America, South America, Australia, and future global locations.

WHAT YOU'LL LEAD

You'll oversee execution of one of the company's most strategic business initiatives, including:

• Enterprise ERP implementation and global deployment
• Global process standardization
• Enterprise data governance initiatives
• Global part numbering standardization
• General Ledger redesign and financial process alignment
• Salesforce modernization
• Enterprise application modernization
• Cloud-first technology adoption
• Organizational change management and user adoption

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Be a Safety Champion

Demonstrate H-E Parts' commitment to safety by following company policies and promoting a culture of safety in every aspect of program delivery.

Lead Enterprise Program Execution

• Convert strategic vision into an executable enterprise program.
• Build and maintain integrated program plans.
• Establish governance structures and executive reporting.
• Manage program scope, budget, milestones, and success metrics.
• Drive accountability across all workstreams.

Drive Cross-Functional Alignment

Partner with:

• Executive Leadership
• Business Process Owners
• IT Leadership
• Finance
• Operations
• Supply Chain
• Sales
• External Systems Integrators

to ensure alignment throughout the transformation.

Manage Complex Dependencies

Coordinate multiple concurrent initiatives while managing:

• Risks
• Issues
• Resource constraints
• Cross-functional dependencies
• Critical path activities

Lead Change Management

Champion organizational readiness by:

• Driving stakeholder engagement
• Supporting communication strategies
• Encouraging adoption of standardized business processes
• Building organizational momentum throughout the transformation

Drive Enterprise Standardization

Promote a cloud-first, configure-not-customize philosophy by reducing legacy customizations and enabling scalable, standardized business processes.

Manage Vendor Relationships

Provide oversight and accountability for implementation partners, consultants, software vendors, and systems integrators.

PROGRAM ENVIRONMENT

This transformation includes:

• Global headquarters in Atlanta
• Legacy ERP environment with more than 25 years of customization
• Multi-region deployment strategy
• Cloud-first architecture
• Modern modular application ecosystem
• Enterprise data standardization
• IT/OT separation initiatives
• Configure-over-customize implementation philosophy

Deployment roadmap includes:

• Global template design and standardization (currently underway)
• North America rollout
• South America rollout
• Australia rollout

QUALIFICATIONS

Required Experience

• 10+ years leading enterprise technology programs
• Multiple successful ERP implementations
• Proven experience leading enterprise-wide ERP execution-not strategy alone
• Industrial manufacturing experience
• Global ERP deployment experience
• Experience managing enterprise PMOs
• Experience managing large systems integrators
• Executive steering committee leadership
• Enterprise organizational change management

Technical Knowledge

Strong understanding of:

• ERP implementation methodologies
• Cloud-first enterprise architecture
• Enterprise integration
• IT and Operational Technology (OT)
• Data governance
• Master data management
• Configure vs. Customize implementation approaches
• Enterprise application modernization

Leadership Competencies

The successful candidate will demonstrate:

• Executive presence
• Outstanding communication skills
• Strong decision-making ability
• Program governance expertise
• Ability to simplify complexity
• High accountability
• Bias toward execution
• Calm leadership under pressure
• Strong stakeholder management
• Results-oriented leadership style

WHAT SUCCESS LOOKS LIKE

Within the first 12 months, this leader will have:

• Established a mature enterprise governance framework
• Built a fully integrated global program roadmap
• Successfully aligned business and IT stakeholders
• Reduced program risk through disciplined execution
• Positioned the North America rollout for successful deployment
• Improved enterprise process standardization
• Built strong relationships with executive leadership and implementation partners

WHY JOIN H-E PARTS?

This is a rare opportunity to lead one of the company's most significant technology and business transformation initiatives.

You'll have the opportunity to:

• Influence executive-level decisions
• Lead a global ERP transformation
• Modernize enterprise technology
• Shape business processes across multiple continents
• Build a long-term enterprise program organization
• Leave a lasting impact on the future of H-E Parts