Director, Partner Management

Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleDirector, Partner ManagementWhat does a successful Director, Partner Management do at Fiserv?As a successful Director, Partner Management, you will lead a team acting as an extension of our client’s business representing Fiserv. You will be accountable for a client segment’s strategic and operational outcomes.What you will do:Lead a client project and service team responsible for all project intake and client prioritizationProvide consultation, cross-functional leadership to Fiserv support teams and manage the overall day to day relationshipDevelop strategies, processes and people to effectively manage the client segmentDevelop a trusted partner relationship with client segment stakeholders and executive sponsorsLead and develop a Project and Service team that manages the client relationship by providing consultation and leadership to drive strategic and operational outcomesDevelop and implement effective strategies and processes to manage client segmentWhat you will need to have:7+ years experience building productive and profitable working relationships with clients7+ years experience with the SDLC and ensuring the timely and successful delivery of our solutions according to client needs and objectivesAbility to identify new revenue streams, including product and professional servicesWhat would be great to have: Bachelor's degree in business, marketing, technology or a related field, or an equivalent combination of education, work and/or military experienceExperience with verifying accurate and up to date documentation of the client architecture and processing environment, product matrix and custom processesExperience facilitating the client communication and delivery process as it relates to association releases, regulatory changes, product/platform upgrades, fee revisions and system enhancementsAbility to lead critical initiatives including, but not limited to, external projects, incident response, process improvement, employee training and developing/maintaining standard operating procedures#LI-AM2You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.Thank you for considering employment with Fiserv. Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Our commitment to Equal Opportunity:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact View email address on click.appcast.io. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.SummaryLocation: Omaha, NebraskaType: Full time