Collision Center Parts Manager

Job Description

Job Description

We are seeking a Parts Manager at our Collision Center to join our team! You will be responsible for helping customers by providing product and service information, meeting sales goals, and maintaining an efficient inventory. Collecting & distrubiting parts inventory to collision technicians.

Responsibilities:

• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Document and update parts orders as needed
• Develop and maintain a knowledge base of the evolving products and services
• Distributing parts to technician team members
• Issusing Purchase Orders
• Oversee Parts Department operations, including sales objectives and inventory levels

​ Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize, multitask, and keep an organized warehouse
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Knowledge in Reynolds and Reynolds management system

SKILLS: Technical, Inventory management, Communication, Customer service, Multi-Tasking, Troubleshooting, Detail oriented, Auto service & repair knowledge, Basic accounting

BENEFITS:

• Medical, Dental, Vision, Group Life and Supplemental Insurance

About us:

Chris Crain Enterprises and its partner entities, strive to be leaders in the car sales and service industry. We recruit enthusiastic team members who are passionate about making the car buying and car servicing experience a positive one each and every time. Customer experience is our top priority and we truly believe that is what creates lasting relationships with our customers so they will come back to us again and again for their car purchase and service needs. Our motto is “We Say Yes!”