Business Analyst

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.Your role in our mission Gainwell empowers you show you’re a pro and help clients deliver better health and human services outcomes using innovative technology and solutions.

Engage in daily standup meetings with the Medical Policy and internal modules. Create and update implementation strategies and design checklists for the assigned healthcare policies. Analyze dependencies and assist Gainwell Project Manager (PM) in identifying risks and issues. Coordinate and lead brainstorming sessions for policy research and design. Assess impacted Gainwell operational areas and document required documentation. Liaise with both the operational and development teams, promoting operational and project needs; maintaining open communications with both teams throughout policy progress and releases. Define Gainwell scope with DHCS and Gainwell PM for each assigned medical policy. Develop strategy and lead execution of provider manuals, bulletins, and ad-hoc messaging campaigns to Provider Portal External users. Assist and direct artifact updates for operational areas, including scripts, standard operating procedures, and User Guides. Assist as needed with operational unit training, fielding questions and answers, escalations etc. Collaborate with other key delivery teams, including Publications, Provider Training, and Operational Training. Other duties as assigned by Gainwell PM. What we're looking for

3+ years of Business Analyst experience in Healthcare Industry. Working knowledge of software development concepts, including configuration, development, and batch processing. Advanced proficiency in Microsoft Excel and other quantitative analysis tools. Experience working in both Agile and Waterfall project environments. UAT (User Acceptance Testing) experience and a strong understanding of quality assurance processes. Strong analytical and business process re-engineering skills with the ability to identify and implement operational improvements. Influential team player with exceptional written, verbal, and presentation skills, capable of communicating complex technical concepts to business leaders, clients, and technical stakeholders. What you should expect in this role

Fully remote options from most US locations and territories

Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is August 13, 2026

#LI-HC1 The pay range for this position is $51,900 - $74,200 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.