Residential Aide - Fisher Day Shift (FT)

Alcott, a leading nonprofit agency dedicated to providing vital mental health and supportive housing services to low-income adults across Los Angeles County, is seeking compassionate and dependable Residential Aides to join our ODR Interim Housing team.

If you are passionate about supporting individuals experiencing homelessness and mental health challenges, thrive in a team-oriented environment, and can remain calm and professional in high-pressure situations, this is your opportunity to make a meaningful impact in the community. Come help us provide safe, supportive, and recovery-oriented housing services to vulnerable Angelenos.

Key Details
Job Title: Residential Aide - Day Shift
Department: ODR Interim Housing
Reports To: Program Manager
FLSA Status: Non-Exempt
Work Setting: On-Site
Location: South Los Angeles, CA
Salary Range: $18.00 - $20.50 per hour, DOE

What You'll Do: The Impact You'll Make

As a Residential Aide, you will play a key role in maintaining a safe, supportive, and welcoming environment for residents participating in the ODR Interim Housing program. You will support daily program operations while helping residents work toward stability and independence.

Resident Support and Daily Care
• Provide compassionate and professional support to residents while promoting dignity and independence.
• Assist residents with daily chores, personal care needs, and program participation as appropriate.
• Support meal preparation, meal service, and recreational or program-related activities.
• Build positive, respectful relationships with residents while maintaining professional boundaries and confidentiality.

Safety, Monitoring, and Crisis Response
• Conduct routine rounds throughout the facility to ensure safety, cleanliness, and compliance with program expectations.
• Monitor resident rooms, common areas, laundry facilities, and restrooms to maintain a safe and sanitary environment.
• Respond appropriately to emergencies, crises, and unusual incidents while following agency protocols and documentation requirements.
• Monitor and document client self-administration of prescribed medications in accordance with program procedures.

Documentation and Communication
• Complete daily logs, incident reports, end-of-shift summaries, and other required documentation accurately and timely.
• Communicate relevant resident updates, concerns, and incidents to oncoming staff and leadership.
• Maintain organized and accurate records in compliance with agency standards.

Program and Administrative Support
• Answer phones, greet visitors, and provide professional administrative support as needed.
• Assist with program operations, class set-up, recreational activities, and special events.
• Perform additional duties assigned by the Program Manager to support program success and resident care.

What You'll Bring: Your Qualifications

Education and Experience
• High school diploma or GED required.
• A minimum of one (1) year of experience in mental health, substance abuse treatment, social services, or supporting individuals experiencing homelessness is required.
• Candidates with lived experience are encouraged to apply.
• If in recovery from alcohol or substance use, at least one (1) year of continuous sobriety is required.
• Military-experienced candidates are strongly encouraged to apply.

Skills and Abilities
• Ability to remain calm, professional, and solution-focused during stressful or crisis situations.
• Strong interpersonal, communication, and organizational skills.
• Compassionate, patient, and adaptable approach when working with vulnerable populations.
• Ability to work collaboratively within a multidisciplinary team environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and database systems.
• Prior experience with administrative tasks, answering phones, or greeting visitors is preferred.
• Current CPR certification is preferred.

Additional Requirements
• Must successfully pass all required background checks, including Live Scan clearance.
• Valid California Driver's License, clean driving record, and insurability under agency policy are required if driving is an essential job function.
• Alcott follows Fair Chance hiring practices during the background check process.

Why Join Alcott?
Alcott is a compassionate, mission-driven organization making a real difference in the lives of vulnerable Angelenos. When you join our team, you become part of a community committed to stability, recovery, and social justice.
• Meaningful Work: Help clients achieve recovery, stability, and independence.
• Supportive Team: Work alongside skilled professionals who value empathy, integrity, and collaboration.
• Outstanding Benefits: Enjoy 100% employer-paid Medical, Vision and Dental coverage (employee only, with family and PPO options available at an additional cost), a 403(b)-retirement plan with a 6% employer match, paid vacation and sick time.

Alcott is an Equal Opportunity Employer and supports the Americans with Disabilities Act. We adhere to the Fair Chance to Compete for Jobs Act of 2019.

Sunday through Thursday from 7:00 am to 3:30 pm